Summary
Overview
Work History
Education
Skills
Timeline
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MADISON Smith

Boone,North Carolina

Summary

Enthusiastic team member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what needs to be done and getting it done in a timely, efficient manner. Motivated to learn, grow and excel at any given task.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Full Time Team Member

Food Lion
01.2024 - Current
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
  • Trained new associates on proper deli/bakery department procedures, ensuring consistent quality across all personnel.

Shift Leader

Jersey Mike's Subs
09.2022 - 12.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Team Member

Jersey Mike's Subs
08.2020 - 07.2022
  • Maintained a productive, efficient approach to all tasks
  • Contributed to team success by completing jobs quickly and accurately
  • Successfully collaborated with other employees to ensure smooth and proficient service
  • Improved problem solving skills and adaptability during exposure to roles such as sales, cash, phones, assembling and task flexibility.
  • Proven ability to learn quickly and adapt to new situations.

Education

Appalachian State University
Boone, NC
08.2021 - 05.2025

High School Diploma -

West Johnston High School
Benson, NC
05.2021

Skills

  • Adaptive team player
  • Money handling
  • Strong communication skills
  • Time management
  • Positive Attitude
  • Attention to Detail
  • Workplace Safety
  • Creativity and Innovation
  • Training and mentoring

Timeline

Full Time Team Member

Food Lion
01.2024 - Current

Shift Leader

Jersey Mike's Subs
09.2022 - 12.2023

Appalachian State University
08.2021 - 05.2025

Team Member

Jersey Mike's Subs
08.2020 - 07.2022

High School Diploma -

West Johnston High School

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MADISON Smith