Madison Smith
Lubbock,TX
Summary
Motivated, hardworking, and ambitious Certified Medical Assistant with background working in fast-paced healthcare environments and assisting medical teams in examining and treating patients. Proven record of reliability and strong ability to establish rapport with patients, family and staff. Looking to join a medical team dedicated to upholding the highest standards of patient care.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Owen Health Group
Lubbock, TX
11.2023 - Current
- Coordinated referrals between primary care providers and specialists when needed.
- Assisted in minor surgeries such as colposcopy or endometrial biopsies.
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
- Administered injections under the direction of a physician or nurse practitioner.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Answered phones, scheduled appointments, and greeted patients.
Certified Medical Assistant
Dr.Christopher Rose
Lubbock, TX
01.2022 - 10.2023
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Carhop/Crew Leader
Sonic
Wolfforth, TX
02.2014 - 12.2021
- Take orders and delivered food to customers.
- Assist with bank transactions and extra tasks from the manager.
- Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
- Completed opening, and shift change tasks to promote store efficiency.
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
In-Home Care Provider
South Plains Community Action
Lubbock, TX
08.2016 - 08.2017
- Helped client handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
- Collected and recorded patients' blood pressure, pulse and respirations to evaluate and note basic health status.
- Cared for wounds by changing bandages and dressings to promote healing.
- Prepared food and helped patient eat to support healthy nutrition.
- Provide companionship, compassionate home care and peace of mind for family.
Field Worker
Sunburst Farms
Lubbock, TX
05.2016 - 08.2016
- Assist organizing the office
- Filing paperwork and making employee folders
- Weigh and stack produce boxes
- Driving the tractor for the crew in the field to follow
- Picked peas and other vegetables in the field
Sales Consultant
David's Bridal Inc.
Lubbock, TX
07.2014 - 12.2014
- Assist brides and bridesmaids in finding the right wedding attire.
- Steam dresses and stock items that needed to be restocked.
- Made phone calls to follow up on appointments and feedback.
- Listened to customers to understand needs and refer to optimal services.
- Handled credit and debit card payment processing to complete purchasing experience.
- Provided advice to customers regarding suitable product selection.
- Greeted incoming customers and provided expert sales and service to drive revenue.
CNA
Carillon Assisted Living Inc.
Lubbock, TX
06.2013 - 12.2013
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Reported concerns to supervisor to maintain optimal care for all client needs.
- Assisted patients with bladder and bowel needs by helping to the restroom.
- Closely monitoring conditions and safety.
- Documented all tasks with the clients that day.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Education
NHA Certified Clinical Medical Assistant - Medical Assisting
Lubbock Medical Assisting School
Lubbock, TX12.2021
High School Diploma -
Frenship High School
Wolfforth, TX05.2013
Skills
- Customer Service
- Leadership and teamwork
- Patient chart documentation
- Experienced in obtaining vital signs
- Skill building
- Quick problem solver
- Calm and level-headed under duress
- Multitasking
- Accomplishing goals and deadlines
- Medical terminology
- Venipuncture and phlebotomy
- Certified in Basic Life Support (BLS)
- Electrocardiography (EKG)
References
- Mahala Hardy- Co-worker 940-503-7794
- Bryson Bohner- Former co-worker 806-281-2505
- Sara Hundley- Former co- worker 806-441-2547
Timeline
Certified Medical Assistant
Owen Health Group
11.2023 - Current
Certified Medical Assistant
Dr.Christopher Rose
01.2022 - 10.2023
In-Home Care Provider
South Plains Community Action
08.2016 - 08.2017
Field Worker
Sunburst Farms
05.2016 - 08.2016
Sales Consultant
David's Bridal Inc.
07.2014 - 12.2014
Carhop/Crew Leader
Sonic
02.2014 - 12.2021
CNA
Carillon Assisted Living Inc.
06.2013 - 12.2013
NHA Certified Clinical Medical Assistant - Medical Assisting
Lubbock Medical Assisting School
High School Diploma -
Frenship High School
Similar Profiles
Kelley ParkerKelley Parker
Licensed Medical Aesthetician at Owen Health GroupLicensed Medical Aesthetician at Owen Health Group
ITHZAEL BEECHUMITHZAEL BEECHUM
Medical Assistant at Owen Health GroupMedical Assistant at Owen Health Group
Melinda MartinezMelinda Martinez
Senior Patient Service Specialist at Covenant Medical Group-Dr LamotheSenior Patient Service Specialist at Covenant Medical Group-Dr Lamothe
Shelby OverbyShelby Overby
Medical Laboratory Technologist at Covenant Health SystemsMedical Laboratory Technologist at Covenant Health Systems
Shannon BakerShannon Baker
Director of Sales and Marketing at Overton Hotel & Conference CenterDirector of Sales and Marketing at Overton Hotel & Conference Center