Summary
Overview
Work History
Education
Skills
Timeline
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Madison Smith

Boynton Beach

Summary

Assistant Manager and Instructor with a proven track record at Joe Keit Martial Arts, enhancing customer satisfaction and fostering positive work environments. Expert in customer service (soft skill) and business administration (hard skill), with a knack for efficient time management and problem-solving. Achieved significant improvements in service quality and operational efficiency.

Overview

3
3
years of professional experience

Work History

Assistant Manager / Instructor

Joe Keit Martial Arts
02.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Valet Parking

American Flyer Valet
02.2022 - Current
  • Enhanced customer satisfaction by implementing efficient valet parking procedures and protocols.
  • Reduced wait times for guests by efficiently organizing and managing the valet parking area.

Education

High School
Boynton Beach, FL
2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Business administration

Timeline

Assistant Manager / Instructor

Joe Keit Martial Arts
02.2022 - Current

Valet Parking

American Flyer Valet
02.2022 - Current

High School

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Madison Smith