Madison Steinberg
Coral Springs,FL
Summary
Enthusiastic and reliable student whom strives to provide excellent customer service and create memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments :)
Overview
4
4
years of professional experience
Work History
Retail Associate
Spirit Halloween
Tamarac, FL
10.2024 - Current
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Server
Jeremiah’s Italian Ice
Coral Springs, FL
02.2023 - Current
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Party Host
Urban Air Adventure Park
Coral Springs, FL
04.2021 - 12.2021
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
- Maintained clear communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Organized and took care of multiple parties at a time while maintaining customer satisfaction by effectively delegating my time and attention to each group.
Front Desk Receptionist
Urban Air Adventure Park
Coral Springs, FL
04.2021 - 12.2021
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
J. P. Taravella High School
Coral Springs, FLSkills
- Guest Engagement
- Supply Restocking
- Daily specials memorization
- Dining area maintenance
- Strong Work Ethic
- Menu Memorization
- Cash Handling
- Adaptable and Flexible
- Time Management
- Cleaning and sanitizing
- Teamwork and Collaboration
- Staff Training
Timeline
Retail Associate
Spirit Halloween
10.2024 - Current
Server
Jeremiah’s Italian Ice
02.2023 - Current
Party Host
Urban Air Adventure Park
04.2021 - 12.2021
Front Desk Receptionist
Urban Air Adventure Park
04.2021 - 12.2021
J. P. Taravella High School