Madison Stewart
Pitman,NJ
Summary
I am a very hardworking and dedicated individual, with a passion for greatly excelling in my work. I hope to contribute and give back to an amazing company. I pride myself on being a highly-motivated employee with desire to take on new challenges, and constantly grow. I come with a strong work ethic, adaptability and exceptional interpersonal skills. I am responsible, respectful, and greatly passionate. I offer the ability to handle challenging work, excellent time/stress management skills, and knowledge of how to be a great worker.
Overview
9
9
years of professional experience
Work History
Office Manager
Einstein Auto Diagnostics
Blackwood, NJ
09.2024 - Current
- Handled billing, invoicing, and verified timely submittal and receipt of event payments.
- Oversaw/monitored all estimators.
- Create estimates, reports, audits all work done by office staff.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Collaborated with other departments and accurately prepared, adjusted and verified pre-bill documents before invoicing.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Planned optimal workflow through successful scheduling and task management.
- Effectively communicated with a plethora of other shops, offices, and locations to organize and perfect work being done.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Heavily skilled in technology, specifically outlook, google, Microsoft, and freshbooks.
Lead Receptionist
CareOne
Evesham, NJ
03.2024 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept records of customers' charges and payments.
- Coordinated and maintained referral sources related to admissions, discharges, and follow up services to sustain daily census requirements.
- Provided information for patient admissions and discharges to foster timely processing.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Recorded daily security occurrences in site assignment log.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
House Cleaner
Private Company
Blackwood, NJ
07.2023 - 03.2024
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Polished fixtures to achieve professional shine and appearance.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Nanny
Private in Home Childcare
Mullica Hill, NJ
12.2018 - 07.2023
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Built positive and nurturing environments to support child social and emotional growth.
- Engaged with children on age-appropriate level.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Administered basic first-aid and medication in emergency situations.
- Organized activities that enhanced children's physical, emotional, and social well-being.
Applebees
Hostess/Carside to Go
Swedesboro, NJ
12.2017 - 08.2018
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Delivered pick-up and curbside orders to guests.
- Completed daily side work and opening and closing duties without fail.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Cashier
Wendy’s
Swedesboro, NJ
08.2016 - 12.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Some College-No Degree -
Salem Community College
Salem County, NJSome College-No Degree -
Rowan University
GlassboroSkills
- Bookkeeping
- Billing
- Employee training
- Conflict management
- Data retrieval systems
- Employee supervision
- Document management
- Clear oral/written communication
- Human resources
- Relationship building
- Clerical support
- Facility management
- Customer service
- Office administration
- Scheduling coordination
- Supply management
- Organizational skills
- Event coordination
- Data entry
- Scheduling
- Cost estimation
- Estimate preparation
- Estimating software
- Vendor relationships
- Parts ordering
- Vehicle diagnostics
- Work order management
- Appointment scheduling
- Repair estimation
- Customer satisfaction
Timeline
Office Manager
Einstein Auto Diagnostics
09.2024 - Current
Lead Receptionist
CareOne
03.2024 - 09.2024
House Cleaner
Private Company
07.2023 - 03.2024
Nanny
Private in Home Childcare
12.2018 - 07.2023
Applebees
Hostess/Carside to Go
12.2017 - 08.2018
Cashier
Wendy’s
08.2016 - 12.2017
Some College-No Degree -
Salem Community College
Some College-No Degree -
Rowan University