Madison Stoffey
Avondale,AZ
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Server
One Stop Nutrition
09.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Inform customers about products
- Make shakes
- Stock products
- Make sure store is clean
- Tills / Count drawer
- Cultivated warm relationships with regular customers
Teacher's Assistant
Tots Unlimited
05.2021 - 12.2021
- Monitoring
- Assist teacher
- Feedings
- Diaper changes
- Assist teachers with instructions and provided clerical support for diverse needs
Courtesy Clerk
Fry's Marketplace
07.2020 - 08.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
Education
Esthetician
Avalon School of Cosmetology
Phoenix, AZ03.2023
High School Diploma -
Peoria High School
Peoria, AZ05.2022
Skills
- Guest Engagement
- Safe Food Handling
- Encouraging and motivating my peers
- Maintaining a high level of integrity
- Doing things with high energy and enthusiasm
- Staff training
- Cleaning and sanitizing
- Special promotion and upselling
Timeline
Server
One Stop Nutrition
09.2021 - Current
Teacher's Assistant
Tots Unlimited
05.2021 - 12.2021
Courtesy Clerk
Fry's Marketplace
07.2020 - 08.2021
Esthetician
Avalon School of Cosmetology
High School Diploma -
Peoria High School
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