Madison Strbavy
Mechanicsville,VA
Summary
Personable Carhop with great customer service and order fulfillment skills in high-volume environments. Memorizes menu items and promotes products to increase sales. Dedicated to professionalism, efficiency and best-in-class customer service.
Overview
3
3
years of professional experience
Work History
Carside Carry-out
Carrabba's Italian Grill
01.2021 - Current
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Answered guest questions and promoted special products.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Hostess
Carrabba's Italian Grill
01.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
High School Diploma -
Cosby High School
Midlothian, VA05.2022
Skills
- Food Service Efficiency
- Restocking Items
- Food Bagging
- Customer Orders
- Phone Inquiries
- Effective Multitasking
- Service Quality
- Product Memorization
- Enhancing Customer Experience
Timeline
Carside Carry-out
Carrabba's Italian Grill
01.2021 - Current
Hostess
Carrabba's Italian Grill
01.2021 - Current
High School Diploma -
Cosby High School
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