Results-driven registration assistant with a strong background in patient management and appointment coordination. Expertise in information verification and maintaining confidentiality, dedicated to improving clinic operations and fostering positive patient experiences.
Work History
Registration Assistant
8 Months
Trinity Health | 01.2026 - Current
Managed appointment scheduling, effectively coordinating between patients and medical staff to optimize clinic operations.
Assisted with patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
Handled insurance verification tasks, facilitating seamless communication between patients and insurance providers.
Provided support in maintaining patient records, ensuring confidentiality and adherence to privacy policies.
Collaborated with team members to streamline registration workflows, improving overall response times for patient inquiries.
Responded promptly to patient questions during registration, fostering a positive experience upon arrival at the facility.
Utilized various software programs proficiently to maintain efficient workflow processes.
Shift Supervisor
3 Years
Moes Southwestern Grill | 09.2023 - Current
Supervised team operations during peak hours, ensuring efficient service delivery and customer satisfaction.
Coordinated shift schedules to optimize labor resources and maintain operational efficiency.
Trained new staff on food safety standards and operational procedures, enhancing overall team performance.
Monitored food preparation processes to ensure compliance with health regulations and quality standards.
Implemented inventory management practices, reducing waste and improving stock accuracy.
Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
Conducted regular performance evaluations, providing constructive feedback to improve individual skills and productivity.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Enforced company policies and regulations with employees.