Madison Thompson
Jonesville,SC
Summary
Proven cosmetologist at Stay Weird Hair Company, adept in sanitation practices and customer consultation, enhancing client retention through exceptional service and communication. Skilled in managing appointments and multitasking, I significantly improve customer satisfaction. My friendly demeanor and professional ethics foster strong relationships, positioning me as a valuable asset to any team.
Overview
2
2
years of professional experience
Work History
Cosmetologist
Stay Weird Hair Company
Spartanburg, SC
10.2023 - 07.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Host
Eggs Up Grill
Spartanburg, SC
04.2023 - 09.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Chipotle
Spartanburg, SC
09.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Cosmetology
Kenneth Shuler School of Cosmetology
Spartanburg, SC09.2023
High School Diploma -
Union County High School
Union, SC06.2021
Skills
- Social skills
- Friendly Communication
- Active Listening
- Scheduling appointments
- Clear Communication
- Customer Consultation
- Professionalism and Ethics
- Sanitation Practices
- Decision-Making
- Reflective listening
- Relationship building and management
Timeline
Cosmetologist
Stay Weird Hair Company
10.2023 - 07.2024
Host
Eggs Up Grill
04.2023 - 09.2023
Cashier
Chipotle
09.2022 - 03.2023
Cosmetology
Kenneth Shuler School of Cosmetology
High School Diploma -
Union County High School