Madison Toner
Berlin,CT
Summary
Proven track record in enhancing brand visibility and profitability, notably generating $1.8 million in profit for Porsche Hartford. Specializes in nurturing professional relationships and excelling in time management. Demonstrated ability in verbal communication and multi-tasking across diverse roles, from sales to event coordination, driving customer satisfaction and retention. Maintains composure and focus under pressure, adept at tackling challenges while delivering exceptional customer service and meticulous attention to detail in dynamic environments.
Overview
13
13
years of professional experience
Work History
Certified Brand Ambassador
Porsche Hartford
08.2020 - Current
- Enhance brand recognition by aiding in executing promotional events and engaging customers with product demonstrations.
- Increased positive word-of-mouth referrals through genuine, customer interactions and excellent product knowledge.
- Negotiate pricing and finalize sales agreements while adhering to dealership policies and procedures.
- Achieve sales targets and contribute to the overall profitability of the dealership by generating for $1.8 Million in profit for the company last year.
Sales and Dealer Trade Specialist
New Country Mercedes Benz
05.2018 - 08.2020
- Provided high-quality customer service with a focus on maintaining customer retention.
- Facilitated the establishment and growth of new relationships between dealerships through inventory exchanges.
- Consistently conducted training and education sessions for new employees on company operations, computer systems, and day-to-day financial procedures.
Wedding Event Server
Torrington Country Club
03.2011 - 03.2019
- Streamlined communication between front-of-house and back-of-house teams by effectively conveying guest needs and priorities.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a professional appearance and demeanor at all times, reflecting positively on the event venue and company as a whole.
Ski Racing Coach and Instructor
Ski Sundown
11.2011 - 09.2017
- Boosted children's confidence through personalized alpine ski racing training sessions and continuous feedback.
Education
Cosmetology License -
Paul Mitchell The School North Haven
North Haven, CT2016
High School Diploma -
Northwestern Regional High School
Winsted, CT2014
Skills
- Nurturing profitable, and professional relationships
- Time Management
- Multi-tasking strength
- Verbal/written communication
- Reliable and punctual
- Conflict Resolution
Timeline
Certified Brand Ambassador
Porsche Hartford
08.2020 - Current
Sales and Dealer Trade Specialist
New Country Mercedes Benz
05.2018 - 08.2020
Ski Racing Coach and Instructor
Ski Sundown
11.2011 - 09.2017
Wedding Event Server
Torrington Country Club
03.2011 - 03.2019
Cosmetology License -
Paul Mitchell The School North Haven
High School Diploma -
Northwestern Regional High School