Exercise Program Development
Madison Townley
Duncanville,TX
Summary
Enthusiastic Fitness and Wellness Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of health and wellness and training in Kinesiology. Motivated to learn, grow and excel in the Health Wellness and Fitness Industry.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Delivery Driver
Uber Eats
Dallas, TX
06.2020 - Current
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Basketball Camp Coach
UNT Women's Basketball Advanced Camp
Denton, TX
06.2016 - 07.2019
- Managed Basketball drills and fitness circuits to bolster athletes' coordination and performance levels.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Promoted good sportsmanship with competing teams on- and off-field.
- Conveyed rules and regulations clearly, promoting better understanding among players and decreasing fouls during games.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Acted as positive role model for team participants and in community.
Server Shift Leader
Studio Movie Grill Texas
Dallas, TX
06.2017 - 08.2019
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Checked identification for minimum age for sale of alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Cultivated warm relationships with regular customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
High School Diploma -
Duncanville High School
Duncanville, TX 08.2012 - 06.2016
Bachelor of Science - Kinesiology
University of North Texas
Denton, TX 06.2016 - 05.2020
Master of Science - Recreation, Event, And Sports Management
University of North Texas
Denton, TX 08.2020 - 12.2021
Graduate Preparation Program - Health And Public Service
University of North Texas
Denton, TX 01.2022 - 05.2022
Skills
Attention to Detail
undefinedInterests
Basketball
Sports Management
Wellness Programming
Strength and Conditioning Coach
Public Service
Volunteer Work
2016: Goodwill Donation Centers- Organized donated items
2016 - 2019: Denton Food Pantry- Organized donations for distribution
2017 - 2019: Cumberland Health and Family Services- Resurfaced and painted doors; Organized donated toys
2018: Denton Community Farmer's Market- Aided with set-up and take-down tents and tables for vendors
2018-2019: Villages Assisted Living and Memory Care- Spent time playing games with the residents
2021: Denton County Pumpkin Patch- Organized pumpkins and worked stations throughout the event.
Timeline
Graduate Preparation Program - Health And Public Service
University of North Texas
01.2022 - 05.2022
Master of Science - Recreation, Event, And Sports Management
University of North Texas
08.2020 - 12.2021
Delivery Driver
Uber Eats
06.2020 - Current
Server Shift Leader
Studio Movie Grill Texas
06.2017 - 08.2019
Basketball Camp Coach
UNT Women's Basketball Advanced Camp
06.2016 - 07.2019
Bachelor of Science - Kinesiology
University of North Texas
06.2016 - 05.2020
High School Diploma -
Duncanville High School
08.2012 - 06.2016
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