Versatile and reliable, with a proven track record at Detroit Medical Center Huron Valley-Sinai Hospital, I excel in high-pressure environments, demonstrating exceptional customer service and multitasking skills. My background in healthcare and hospitality has honed my ability to manage tasks efficiently while maintaining cleanliness and ensuring patient and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Big Shots Bar and Grill
10.2022 - 04.2023
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Patient Care Technician
Detroit Medical Center Huron Valley-Sinai Hospital
07.2020 - 10.2021
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
Helped patients complete range of motion exercises to prevent loss of function during care.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Lead Caregiver/Shift Supervisor
StoryPoint Senior Living
02.2017 - 04.2019
Developed strong partnerships with community resources such as senior centers, support groups, and local agencies to further enrich the lives of patients in our care.
Facilitated smooth transitions between shifts by preparing detailed handover notes outlining critical information about each patient''s status.
Streamlined workflow processes by implementing organizational systems that improved overall efficiency within caregiving teams.
Increased safety measures by conducting risk assessments and promptly implementing necessary precautions in the home environment.
Conducted comprehensive assessments of new patients upon admission to determine appropriate level of support required for optimal care provision.
Maintained strict confidentiality regarding sensitive patient information in compliance with HIPAA regulations and professional ethics.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Education
No Degree - Nursing Assisting
Washtenaw Community College
Ann Arbor, MI
08-2016
High School Diploma -
Lake Orion High School
Lake Orion, MI
03-2016
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Cleanliness and hygiene
Payment Processing
Certification
Basic Life Support (BLS) Certification - American Heart Association.
Certified Nursing Assistant (CNA) - State Boards of Nursing.
CPR/AED Certification
Timeline
Bartender
Big Shots Bar and Grill
10.2022 - 04.2023
Patient Care Technician
Detroit Medical Center Huron Valley-Sinai Hospital
07.2020 - 10.2021
Lead Caregiver/Shift Supervisor
StoryPoint Senior Living
02.2017 - 04.2019
Basic Life Support (BLS) Certification - American Heart Association.
Certified Nursing Assistant (CNA) - State Boards of Nursing.
CPR/AED Certification
No Degree - Nursing Assisting
Washtenaw Community College
High School Diploma -
Lake Orion High School
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