Madison Vilay
Meridian,ID
Summary
Resourceful and dedicated professional with 5+ years of diverse experience in coaching, customer service, food handling, and technical administration. Known for being detail-oriented, responsible, and always eager to learn new skills. Proven success in creating customized coaching plans for tennis players, providing exceptional customer service, and offering reliable technical support. Adaptable with a strong work ethic, committed to delivering results while continuously improving across all roles. Seeking a new opportunity to leverage my skills and contribute to a fast-paced, growth-oriented team.
Overview
5
5
years of professional experience
Work History
Technical Administrator
Keller CPAs
Meridian, ID
01.2024 - Current
- Assisted IT team with user support, troubleshooting, and technical issue resolution.
- Managed software research and user account setups to ensure smooth internal operations.
- Created and tracked data to ensure efficiency throughout the company.
- Supported hardware and software installations, troubleshooting technical issues, and escalating problems as needed.
- Worked closely with cross-functional teams to ensure technology was aligned with business needs and objectives.
- Effectively organized and processed sensitive documents in an accurate and efficient manner.
- Managed user accounts and maintained system security.
Tennis Coach
Various
Meridian, ID
06.2019 - Current
- Developed and implemented individualized training programs for athletes of all levels.
- Organized and led weekly drills to improve physical conditioning, technique, and strategy.
- Maintained accurate records of player statistics to track progress over time.
- Created a positive learning environment that encouraged growth among participants.
- Analyzed opponents' strengths and weaknesses during matches to provide strategic advice.
Coffee Barista
BlackRock
Meridian, ID
07.2023 - 12.2023
- Accurately prepared a variety of coffee beverages and snacks, adhering to customer preferences and store standards.
- Maintained cleanliness and organization of workstations, optimizing efficiency and ensuring health and safety compliance.
- Built rapport with regular customers, contributing to a welcoming environment, and increased return visits.
- Maintained cleanliness of work area, including counters and equipment.
- Organized inventory shelves and ensured that products were properly labeled with accurate prices.
- Performed maintenance tasks such as descaling espresso machines and sanitizing surfaces.
Hostess
Various
Meridian, ID
12.2019 - 12.2022
- Assisted in preparing the restaurant for opening and closing shifts.
- Maintained a clean and organized dining area.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education
High School Diploma -
Mountain View High School
Meridian, ID05-2023
Skills
- Leadership & Coaching: Proven ability to lead teams, mentor clients, and foster development in diverse environments
- Food Safety & Handling: Knowledge of food safety standards, inventory management, and maintaining cleanliness in food prep areas
- Technical Skills: Knowledge of IT systems, troubleshooting, data backup, and system administration
- Time Management: Effectively manages multiple priorities in high-pressure environments
- Adaptability & Learning: Eager to learn new skills and techniques in every role, and adaptable to changing work environments
- Team Collaboration: Excellent at working as part of a team to achieve shared goals and maintain smooth operations
References
References available upon request.
Timeline
Technical Administrator
Keller CPAs
01.2024 - Current
Coffee Barista
BlackRock
07.2023 - 12.2023
Hostess
Various
12.2019 - 12.2022
Tennis Coach
Various
06.2019 - Current
High School Diploma -
Mountain View High School
Similar Profiles
Derrel WhiteDerrel White
Managing Partner at FSW&B CPAs PLLC/White & Co CPAs (predecessor)Managing Partner at FSW&B CPAs PLLC/White & Co CPAs (predecessor)
Lisa NelsonLisa Nelson
Teacher/Girls Coach at Keller Independent School District, Keller, TexasTeacher/Girls Coach at Keller Independent School District, Keller, Texas
Daein KangDaein Kang
Staff Accountant at LYNX CPAs & Advisors CorpStaff Accountant at LYNX CPAs & Advisors Corp
Belisha Bella SiddiquiBelisha Bella Siddiqui
Project Manager/QA Specialist at SunTek Solutions LLCProject Manager/QA Specialist at SunTek Solutions LLC
Cadi DenesCadi Denes
Registered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical CenterRegistered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical Center