Madison Warren
DeRidder,LA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and excellent time management. Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help achieve company goals and have the opportunity to advance in my professional career.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Dental Plus LLC
DeRidder LA
09.2021 - Current
- Verified patient insurance eligibility and benefits
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient.
- Assisted dentist by performing four-handed dentistry.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Scheduled appointments.
- Designed dental report card to explain patient dental health status and treatment plans.
Aesthetic Assitant
Dr. Grace Garbo
DeRidder
09.2021 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Welcomed clients arriving for appointments.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time..
- Discussed procedures and treatment options with clients.
- Explained benefits of skin care products to clients.
Store Manager
West Mane Boutique
DeRidder, LA
08.2023 - 12.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Education
Dental Assisting
Academy of Acadiana Inc.
Lake Charles, LA05.2021
Phlebotomy
Burks Medical Training LLC.
Rosepine LA05.2017
Deridder High School
Deridder, LA05.2015
Skills
- Work Planning and Prioritization
- Credit Terms Determination
- Time Management
- Policies and Procedures
- Multitasking and Organization
- Store Opening and Closing Procedures
- Management Training
- Outstanding Communication Skills
- Customer Relations
- Content Workflow
- Documentation, Verbal & Written
Timeline
Store Manager
West Mane Boutique
08.2023 - 12.2023
Dental Assistant
Dental Plus LLC
09.2021 - Current
Aesthetic Assitant
Dr. Grace Garbo
09.2021 - Current
Dental Assisting
Academy of Acadiana Inc.
Phlebotomy
Burks Medical Training LLC.
Deridder High School