PHILLIP LAMA
SAN ANTONIO,TX
Summary
Experienced insurance adjuster and sales professional with a strong background in customer service and problem-solving. Equipped with a TX All-Lines Adjuster License, eager to bring extensive sales experience and interpersonal skills to a new opportunity. Customer-focused approach and strong analytical abilities, dedicated to contributing to a collaborative team environment and delivering high-quality service and results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Independent Sales Representative
System Pavers
San Antonio, TX
07.2024 - Current
- Worked independently to identify customer needs and recommend landscape design solutions
- Utilized expertise in landscape design diagramming to create visually appealing and functional outdoor spaces for clients
- Built strong relationships with clients, providing them with tailored solutions that matched their design and budget requirements
- Consistently met sales targets and provided high-quality customer service
Sales Representative in Training (Customer Development)
Power Home Remodeling
Austin, TX
09.2023 - 07.2024
- Engaged with clients to identify their needs, delivering tailored solutions
- Generated 17 appointments in the first week of fieldwork
- Participated in ongoing training to refine sales techniques and strategies
Senior Design Consultant
West Shore Home
San Marcos, TX
02.2022 - 08.2023
- Effectively managed time to balance appointments, travel, and presentations
- Designed solutions to meet customer needs while adhering to regulatory standards
- Managed customer databases, scheduled follow-ups, and handled credit applications
Marketer
Corpus Great Water Solutions
New Braunfels, TX
01.2022 - 02.2022
- Managed and maintained customer databases for scheduling and follow-ups
- Scheduled water testing appointments and generated leads through canvassing
Sales
Amazon Seller (Online Storefront)
Las Vegas & New Braunfels
08.2020 - 02.2022
- Evaluated product profitability, established vendor relationships, and managed inventory based on sales data
Education
United States Coast Guard Academy
Las Vegas, NV06.2012
High School -
Cheyenne High School
Cape May, NJ10.2005
Skills
- Account Management
- Sales Processes
- Problem-Solving
- Data Recording & Reporting
- Customer Engagement
- Time Management
- Insurance Expertise
- Microsoft Office Suite
- Point of Sale (POS) Systems
- Salesforce (CRM)
- Xactimate
- Landscape design
Certification
- TX All-Lines Adjuster License
- Xactimate (completing)
Languages
English
Native/ Bilingual
German
Native/ Bilingual
References
References available upon request.
Timeline
Independent Sales Representative
System Pavers
07.2024 - Current
Sales Representative in Training (Customer Development)
Power Home Remodeling
09.2023 - 07.2024
Senior Design Consultant
West Shore Home
02.2022 - 08.2023
Marketer
Corpus Great Water Solutions
01.2022 - 02.2022
Sales
Amazon Seller (Online Storefront)
08.2020 - 02.2022
United States Coast Guard Academy
High School -
Cheyenne High School
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