Madison Wasilchen
Bremerton
Summary
Detail-oriented cashier with expertise in customer relationship management, cash handling, and inventory oversight. Committed to delivering exceptional service and enhancing store efficiency.
Overview
6
6
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
Silverdale
11.2017 - 03.2019
- Collaborated with team members to enhance store workflow efficiency, ensuring smoother operations.
- Greeted customers and provided excellent customer service.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Oversaw checkout process, monitored long lines, and coordinated additional staff support to maintain customer flow.
- Increased sales opportunities by upselling and cross-selling products through effective communication and customer engagement.
- Performed side duties such as cleaning or organizing shelves when time permitted.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Built and maintained productive relationships with employees.
Lead Cashier
Bath and Body Works, Limited Brands
Silverdale
10.2016 - 11.2018
- Tracked stock levels to support efficient inventory management.
- Greeted customers and delivered exceptional service to enhance their experience.
- Processed returns and exchanges efficiently while adhering to company policies.
- Resolved customer inquiries and issues promptly to maintain satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Organized backroom operations including receiving, storing, restocking merchandise.
Customer Service Cashier
Olympic Photo Group
Bremerton
04.2013 - 10.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and digital payments accurately.
- Assisted customers with product inquiries and photo services, enhancing their shopping experience.
- Educated customers on products and promotional offers to facilitate informed purchasing decisions.
- Greeted customers and provided friendly service, fostering a welcoming store environment.
- Maintained a clean and organized checkout area for customers.
Education
High School Diploma -
Olympic High School
Bremerton, WA06-2016
Skills
- Point-of-sale operation
- Cash handling
- Customer transactions
- Inventory management
- Product knowledge
- Customer relationship management
- Employee training
- Time management
Timeline
Lead Cashier
Ulta Beauty Inc.
11.2017 - 03.2019
Lead Cashier
Bath and Body Works, Limited Brands
10.2016 - 11.2018
Customer Service Cashier
Olympic Photo Group
04.2013 - 10.2016
High School Diploma -
Olympic High School