MADISON WEST
Ruston,LA
Summary
Receptionist and administrative professional with 3+ years of experience in behavioral and mental health environments, adept at managing client appointments, case management responsibilities, and administrative tasks efficiently. Currently serving as an Administrative Assistant/Case Manager in a healthcare setting, with a strong foundation in kinesiology and health promotion. Committed to professionalism, leadership, and continuous growth in healthcare administration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant / Case Manager
Yukon Kuskokwim Health Corporation (YKHC)
01.2026 - Current
- Coordinate client services, case documentation, and care planning.
- Manage scheduling, records, and communication with healthcare teams.
- Assist with intake, referrals, and follow-ups to ensure continuity of care.
- Maintain accurate and confidential client records in compliance with regulations.
Preschool Lead Teacher
Sprinkles Early Learning Academy
06.2025 - 11.2025
- Create engaging lessons, boosting literacy and participation.
- Integrate play with learning, enhancing cognitive growth.
- Cultivate social skills in a nurturing classroom setting.
Receptionist/Assistant
Lakysha Sampson-Starks
11.2022 - 02.2025
- Answered phone calls and scheduled client appointments.
- Completed intake packets and authorization documentation.
- Maintained and organized client records using ShareNotes.
Education
Master of Science - Healthcare Administration
South College
Knoxville, TN01.2026
Bachelor of Science - Kinesiology
Grambling State University
Grambling, LA01.2024
Associate of Science - General Studies
Southern University of Shreveport
01.2021
Skills
Professionalism
Communication
Typing
Writing
Administration
Project Management
Time efficiency
Scheduling
Data entry
Leadership
Professionalism
Certification
CPR certified
Timeline
Administrative Assistant / Case Manager
Yukon Kuskokwim Health Corporation (YKHC)
01.2026 - Current
Preschool Lead Teacher
Sprinkles Early Learning Academy
06.2025 - 11.2025
Receptionist/Assistant
Lakysha Sampson-Starks
11.2022 - 02.2025
Associate of Science - General Studies
Southern University of Shreveport
Master of Science - Healthcare Administration
South College
Bachelor of Science - Kinesiology
Grambling State University