Madison Wiechert
Once Upon A Child Franchise
Lakeville,MN
4
years of professional experience
Team lead with strengths in employee training, conflict resolution, and schedule management. Known for organizing daily operations, supporting team performance, and delivering customer-focused service in fast-paced retail settings.
Work History
Family Babysitter
4 Years 6 Months- Supervised children's daily routines, ensuring safety, structure, and consistent care
- Coordinated bedtime, homework, and activity schedules to maintain smooth household routines
- Monitored behavior and redirected conflicts using calm, age-appropriate guidance
- Prepared meals and snacks aligned with family preferences and dietary needs
- Communicated schedule updates, concerns, and progress clearly with parents and guardians
Sales Associate
2 Years 1 Month- Operated the point-of-sale system to process transactions, returns, and exchanges accurately.
- Recovered the sales floor by straightening aisles, facing products, and removing damaged items.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Team Lead
8 Months- Led daily store operations, ensuring efficient workflow across sales floor, fitting rooms, and backroom processing.
- Trained team members on customer service, merchandising standards, and register procedures.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Improved workflow by assigning tasks based on staffing needs and store traffic patterns.
- Coordinated opening and closing tasks, cash handling, and secure end-of-day reconciliation.
Education
High School Diploma
- Completed AP course in psychology
- Extracurricular Activities: Volleyball
Associate of Science - Criminal Psychology
Skills
Team training
Activity planning
Coaching and mentoring
Time management
Schedule management
Staff coaching
Strategic planning
Timeline
Team Lead
Once Upon A Child Franchise
03.2026 - CurrentRead More
Sales Associate
Michaels
09.2024 - 10.2026Read More
Family Babysitter
05.2022 - CurrentRead More
Lakeville North High School
High School Diploma
Read More
Normandale Community College
Associate of Science from Criminal Psychology
Read More