Madison Wilkins
Lake,Mississippi
Summary
Reliable and people focused nursing student with strong customer service experience and healthcare adjacent skills. Skilled at multitasking, adapting quickly, and supporting team members in fast paced environments. Comfortable floating between roles and providing compassionate professional service to patients, guests, and coworkers.
Overview
5
5
years of professional experience
Work History
SPED Inclusion Assistant
School Setting
Forest, MS
01.2024 - 12.2025
- Provided one on one and small group support for students with special needs. Assisted with academic, behavioral, and functional tasks. Followed individualized education plans IEPs. Collaborated with teachers, therapists, and staff. Maintained confidentiality and professionalism.
Manager / Barista
Açaí Bar
Southaven, MS
08.2022 - 12.2023
- Prepared beverages and food items while maintaining cleanliness and food safety standards. Delivered friendly patient focused customer service in a high volume environment. Managed opening and closing duties, cash handling, and POS systems. Trained and supervised staff, assisting wherever needed to meet daily business needs. Adapted quickly to fill multiple roles in a fast paced setting.
Dental Assistant
Dental Office
Olive Branch, MS
02.2023 - 07.2023
- Assisted dentists during procedures and prepared treatment rooms. Maintained strict infection control and cleanliness standards. Scheduled patient appointments and handled front desk responsibilities. Provided patient comfort and education during procedures. Supported office operations and collaborated with team members.
Assistant Teacher
School Setting
Walls, MS
08.2021 - 05.2022
- Supported classroom instruction and daily routines. Assisted children with learning and developmental activities. Maintained a calm structured and safe environment. Communicated effectively with teachers, staff, and parents.
Sales Associate
Super Tans
Hernando, MS
01.2021 - 07.2021
- Provided professional customer service. Maintained cleanliness and sanitation of equipment and work areas. Educated clients on services while following safety guidelines. Handled payments, scheduling, and front desk responsibilities.
Education
Nursing Program -
Hinds Community College
Skills
Facilitated customer service initiatives and fostered people-focused interactions
Demonstrated agility and adaptability in dynamic environments
Executed effective time management strategies to optimize productivity and meet deadlines
Promoted cleanliness and infection control awareness initiatives within the organization
Assisted in processing cash transactions and operating point-of-sale systems effectively Supported team members in maintaining accurate cash handling procedures Contributed to a positive customer experience through efficient service delivery
Facilitated effective communication among team members to support project goals Collaborated with colleagues to enhance teamwork and problem-solving Assisted in organizing team meetings to promote information sharing
Demonstrated professionalism and meticulous attention to detail in all tasks
Additional Qualifications
- Nursing student with clinical exposure
- Comfortable in medical and patient facing environments
- Calm under pressure and quick learner
- Reliable and flexible with full daytime availability
Timeline
SPED Inclusion Assistant
School Setting
01.2024 - 12.2025
Dental Assistant
Dental Office
02.2023 - 07.2023
Manager / Barista
Açaí Bar
08.2022 - 12.2023
Assistant Teacher
School Setting
08.2021 - 05.2022
Sales Associate
Super Tans
01.2021 - 07.2021
Nursing Program -
Hinds Community College