Madison Willis
Holcomb,MS
Summary
Proven performer in fast-paced environments, adept at Safe Food Handling and Customer Engagement, with a track record of enhancing customer satisfaction at Vowells Fresh Market. Excelled in accurate money handling and maintaining high sanitation standards, achieving efficient resolution of customer issues, and boosting loyalty through exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Associate
Vowells Fresh Market
Philadelphia, MS
09.2023 - 07.2024
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cashier/Waitress
Oishi
Philadelphis, MS
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Waitress
McAlister's Deli
Philadelphia, MS
05.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Social Work
East Central Community College
Decatur05.2025
High School Diploma -
Neshoba Central High School
Philadelphia, MS05.2022
Skills
- Safe Food Handling Practices
- Cleaning and sanitizing
- Customer Engagement
- Workplace Safety
- Cooking
- Proper food handling
- Accurate money handling
- Order taking accuracy
- Point of Sale proficiency
Accomplishments
- Positively influenced kids with behavior issues, improving family quality of life.
- Received consistent positive remarks for quality of care.
Certification
CPR Lifesaving Training- Summer of 2023
Additional Information
Obtained my CPR certificate during the Summer of 2023 for lifeguard position.
Timeline
Deli Associate
Vowells Fresh Market
09.2023 - 07.2024
Cashier/Waitress
Oishi
06.2023 - 09.2023
Cashier/Waitress
McAlister's Deli
05.2021 - 07.2021
Associate of Arts - Social Work
East Central Community College
High School Diploma -
Neshoba Central High School