Madison Wilson
Oswego,NY
Summary
Experienced non-medical Care Provider offering several years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
6
6
years of professional experience
Work History
Direct Support Professional Caregiver
Exceptional Family Resources
11.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
Substitute Teacher
Clyde School District
05.2024 - 06.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Monitored student performance and provided feedback to inform instruction.
- Monitored student behavior and administered discipline as needed.
- Enforced school and class rules to maintain order in classroom.
Store Manager
Blazin LLC
08.2022 - 10.2023
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Elementary School Custodian
Fulton City School District
03.2022 - 08.2022
- Served in a custodial role with schedule changes prior to moving.
- Disinfected classroom sinks and all surfaces such as desks, walls, doors, and handles.
- Swept and mopped floors using appropriate cleaning tools.
- Ensured classrooms were free of trash and recyclables, contributing to fundraising efforts.
- Replaced air filters, paper towel dispensers, and soap dispensers.
- Worked independently without supervision.
- Received two full-time job offers before departure.
- Recognized for strong work ethic and meticulous attention to detail.
Warehouse Associate
MacKenzie-Childs
08.2020 - 06.2022
- Picked/packed product, counted products, fixed orders through computer, allocated product location, printed shipping and manifest labels, loaded trucks, unloaded trucks, assisted direct supervisor with all orders and our team.
- Worked in Quality control, reviewed all product by opening and closely inspecting, being sure to check all screws were tight, looking for many different imperfections.
Sub Shop Customer Service
Oswego Sub Shop
07.2020 - 08.2020
- I answer phones and take orders. I make cold subs and do prep work with fresh produce.
Kitchen & ice cream
Lakeview Lanes
09.2019 - 07.2020
- Made pizzas, steaks, salads, hoagies, soups, different styles of burgers, wings, fried foods, and also worked in the Scoops ice cream building doing sundaes, hot dogs, quick burgers, milkshakes, cones, and banana boats.
Education
High school diploma - undefined
Some college - General Studies
SUNY Oswego
Oswego, NY12.2019
Some College - Liberal Maths and Sciences
Cayuga County Community College
Auburn, NY05.2019
High school diploma - undefined
G Ray Bodley High School
Fulton, NY06.2018
Skills
- Cashiering
- Food Preparation
- Kitchen Experience
- Produce Experience
- Driving Experience
- Cooking
- Cash Handling
- Food Safety
- Food Handling
- Packaging
- Serving Experience (2 years)
- Food Service (2 years)
- Warehouse experience
- Load & unload
- Meal preparation
- Warehouse experience (3 years)
- Customer service (2 years)
- NetSuite
- Custodial experience (Less than 1 year)
- Cleaning (4 years)
- Patient care
- Personal hygiene assistance
- Emotional support
- Physical assistance
- Disability awareness
- Activity planning
- Compassionate client care
- Documentation
- Verbal and written communication skills
- Autism support
- Mobility assistance
- Client transportation
- Safety awareness
- Compassion and empathy
- Active listening
- Housekeeping
- Time management
- Problem-solving
- Dependable and responsible
- Behavior redirection
- Multitasking and organization
Timeline
Substitute Teacher
Clyde School District
05.2024 - 06.2025
Direct Support Professional Caregiver
Exceptional Family Resources
11.2023 - Current
Store Manager
Blazin LLC
08.2022 - 10.2023
Elementary School Custodian
Fulton City School District
03.2022 - 08.2022
Warehouse Associate
MacKenzie-Childs
08.2020 - 06.2022
Sub Shop Customer Service
Oswego Sub Shop
07.2020 - 08.2020
Kitchen & ice cream
Lakeview Lanes
09.2019 - 07.2020
High school diploma - undefined
Some college - General Studies
SUNY Oswego
Some College - Liberal Maths and Sciences
Cayuga County Community College
High school diploma - undefined
G Ray Bodley High School
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