Madison Wimmer
Avon Lake
Summary
College graduate from Kent State University with a bachelor's degree in public health. Focused on various aspects of public health, including clinical trials, research, IRB's, the healthcare system, environmental health, and emergency preparedness. Professional background in patient care, consistently delivering impactful results. Expertise in patient communication, care coordination, and health education. Recognized for ability to effectively collaborate with teams and adapt to dynamic healthcare environments. Known for reliability in meeting patient needs and maintaining high standards of care. Ready to make a meaningful contribution in the field of public health.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
Rise
05.2024 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
Caregiver
Daughters with Degress
10.2022 - 05.2024
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Patient Care Representative
Walgreens
03.2020 - 09.2021
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Enhanced store appearance by restocking shelves and maintaining cleanliness throughout the retail space.
- Constantly updated knowledge on retail industry trends, ensuring current understanding regarding emerging theft methods and techniques.
- Collaborated with team members to efficiently process, package, and label products for seamless retail display.
Education
Bachelor's degree - Public Health
Kent State University
Kent, OH08.2023
Skills
- Patient confidentiality
- Clinical assessment
- Medical terminology
- Quality improvement
- Documentation proficiency
- Willingness to learn
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
Certification
- The Data Science of Healthcare, Medicine, and Public Health, with Barton Poulson, March 2023
- Students- Class projects, CITI Program, February 2023
- Communicating with Confidence, December 2022
- The Ultimate Guide to Professional Networking, October 2022
- Biomedical Responsible Conduct of Research Course1, February 2022
Timeline
Patient Care Specialist
Rise
05.2024 - Current
Caregiver
Daughters with Degress
10.2022 - 05.2024
Patient Care Representative
Walgreens
03.2020 - 09.2021
Bachelor's degree - Public Health
Kent State University
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