Madison Wise
Tyler
Summary
Motivated and customer-focused professional with strong experience in retail sales and customer service. Proven ability to enhance customer experiences, drive sales, and maintain organized, visually appealing store environments. Recognized for excellent communication skills, reliability, and a positive attitude.
Overview
4
4
years of professional experience
4050
4050
years of post-secondary education
Work History
Floor Supervisor
Shoe Carnival
Tyler
08.2022 - Current
- Supervise daily front-end operations, including POS transactions and cash handling
- Process returns, exchanges, and refunds in accordance with company policies
- Maintain store organization and visual merchandising to enhance customer engagement
- Assist customers in locating products and checking inventory across multiple locations
- Prepare merchandise for the sales floor, including pricing and tagging
- Deliver excellent customer service by creating a welcoming and positive shopping experience
Education
Bachelor of Science - Criminal Justice
University of Texas at Tyler
Tyler, TX 08.2024 - 03.2026
Associate Degree - Criminal Justice
Tyler Junior College
Tyler, TXHigh School Diploma -
Tyler Legacy High School
Tyler, TXSkills
- Point of Sale (POS) Systems
- Cash Handling & Payment Processing
- Customer Service & Relationship Building
- Sales & Product Knowledge
- Order Processing
- Problem Solving
- Strong Communication Skills
- Team Collaboration
Extracurricular Activities
Southern Belle Drill Team AVID Program
Timeline
Bachelor of Science - Criminal Justice
University of Texas at Tyler
08.2024 - 03.2026
Floor Supervisor
Shoe Carnival
08.2022 - Current
Associate Degree - Criminal Justice
Tyler Junior College
High School Diploma -
Tyler Legacy High School