Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Madison Wood

Madison Wood

Troy

Summary

Dynamic General Manager with a proven track record at Momma Goldberg's Deli, excelling in operations management and team building. Expert in driving sales growth and enhancing customer relations through effective communication and strategic relationship building. Passionate about fostering a positive work environment and maximizing team efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Momma Goldberg's Deli
Troy
11.2022 - Current
  • Managed inventory, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Shift Leader

Chick-fil-A
08.2021 - 09.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Warehouse Worker

PRADCO Outdoor Brands
06.2021 - 08.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Before and After School Care Assistant

Calera Intermiediate School
01.2020 - 03.2020
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.

Education

No Degree - Mathematics Education

Troy University
Troy, AL
06-2024

High School Diploma -

Calera High School
Calera, AL
06-2020

BBA - Buisness

Southern New Hampshire University
Hooksett, NH

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Time management
  • Training and coaching
  • Cash handling
  • Staff management
  • Customer relations
  • Relationship building
  • Inventory control
  • Effective communication

Certification

Servsafe Food Protection Certification

References

References available upon request.

Timeline

General Manager

Momma Goldberg's Deli
11.2022 - Current

Shift Leader

Chick-fil-A
08.2021 - 09.2022

Warehouse Worker

PRADCO Outdoor Brands
06.2021 - 08.2021

Before and After School Care Assistant

Calera Intermiediate School
01.2020 - 03.2020

No Degree - Mathematics Education

Troy University

High School Diploma -

Calera High School

BBA - Buisness

Southern New Hampshire University
Madison Wood