Madison Woodland
Escalon,CA
Summary
Dynamic and results-driven professional with a proven track record at Boomers Parks, adept in operations management and strategic planning. Excelled in enhancing service standards and safety, boasting a 58 wpm typing speed and exceptional verbal communication. Skilled in fostering team productivity and customer satisfaction through effective leadership and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Boomers Parks
Modesto , CA
02.2022 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Coached team members to increase productivity and reduce workplace accidents.
- Evaluated employee performance, delivering individualized feedback and praise.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Student Worker
Modesto Junior College Library and Learning Center
Modesto , CA
09.2022 - 12.2022
- Followed instructions from management to complete tasks according to exact specifications.
- Developed strong oral and written communication skills in working with people of different ages.
- Directed or led visitors to classrooms and buildings.
- Answered office phone to direct inquiries to appropriate individuals.
- Greeted office visitors, provided information, and directed to appropriate personnel.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
- Provided technical support and instructional assistance to help students succeed.
Sales Associate/Assistant Seasonal Manager
Party City
Marina , CA
05.2021 - 01.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered incoming telephone calls to provide store, products and services information.
Education
Associate of Arts - Psychology
Modesto Junior College
Modesto, CA05-2022
High School Diploma -
East Union High School
Manteca05-2020
Associate of Arts - Business Administration
Modesto Junior College
ModestoSkills
- Safety reviews
- Attendance oversight
- Shift reporting
- Cash handling
- Operations management
- Strategic planning
- 58 wpm typing speed
- Verbal and written communication
- Goal oriented
Certification
- Typing Certificate
- First Aid/CRP/AED
- Mandated Reporter
- California Food Handler
- RBS
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureCareer advancementWork-life balanceTimeline
Student Worker
Modesto Junior College Library and Learning Center
09.2022 - 12.2022
Shift Supervisor
Boomers Parks
02.2022 - Current
Sales Associate/Assistant Seasonal Manager
Party City
05.2021 - 01.2022
Associate of Arts - Psychology
Modesto Junior College
High School Diploma -
East Union High School
Associate of Arts - Business Administration
Modesto Junior College
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