Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Woods

Humble,TX

Summary

Energetic and compassionate individual with natural ability to connect with others and foster positive relationships. Possesses foundational knowledge of Applied Behavior Analysis (ABA) principles and proficient in implementing behavior intervention plans. Capable of creating meaningful change by promoting skill development and enhancing quality of life for clients.

Overview

3
3
years of professional experience

Work History

Behavior Technician

Spectrum Of Hope
06.2024 - Current
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Customer Support Associate

CVS Pharmacy
06.2023 - 06.2024
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Maintained comprehensive knowledge of product offerings to ensure accurate information was provided to customers during troubleshooting efforts.
  • Developed strong relationships with clients through consistent follow-ups on outstanding issues, ensuring timely resolutions and ongoing communication updates.

Front Desk Receptionist

Blossom Hotel
01.2023 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Retail Sales Associate

Nordstrom
04.2022 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Bachelor of Arts - Psychology

Texas Southern University
Houston, TX
05-2025

Skills

Empathy and patience

Timeline

Behavior Technician

Spectrum Of Hope
06.2024 - Current

Customer Support Associate

CVS Pharmacy
06.2023 - 06.2024

Front Desk Receptionist

Blossom Hotel
01.2023 - 06.2023

Retail Sales Associate

Nordstrom
04.2022 - 01.2023

Bachelor of Arts - Psychology

Texas Southern University

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