Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
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Madison Yefko

Dearborn Heights

Summary

Dynamic and tech-savvy professional with a proven track record, excelling in effective communication and multitasking. Adept at managing appointment scheduling, and ensuring patient satisfaction. I thrive in fast-paced environments while maintaining a positive demeanor and adhering to strict confidentiality standards.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Michigan Surgery Specialists
Dearborn
03.2025 - Current
  • Greeted patients warmly and checked them in efficiently.
  • Managed appointment scheduling using electronic health record systems.
  • Handled phone calls promptly and addressed patient needs effectively.
  • Processed billing information and managed payment collections efficiently.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Cast removal and changes.
  • Providing patients with custom splints.
  • Assisted healthcare providers with patient intake and documentation processes.

Bartender

J.B. Bamboozles
Dearborn
10.2023 - 03.2025
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted in training new bartenders on operational procedures and drink recipes.
  • Managed inventory by restocking supplies and tracking usage levels regularly.
  • Implemented safety protocols to maintain a secure environment for guests.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Restaurant Team Member

Antonio's Cucina Italiana
Dearborn Heights
07.2019 - 10.2023
  • Delivered food and beverages accurately to tables.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Greeted guests upon arrival and managed seating arrangements.
  • Managed reservations and organized waitlists efficiently.
  • Supported team members during busy shifts to enhance service delivery.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared ingredients and cooked menu items according to recipes and standards.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Trained new team members on restaurant procedures and safety protocols.

Temp Worker

Minute Men Staffing
Dearborn
08.2018 - 06.2019
  • Adapted quickly to changing assignments and work environments.
  • Followed instructions accurately to meet specific job requirements.
  • Provided support in training new temporary staff on procedures and tasks.
  • Maintained cleanliness and organization of workspaces during assignments.

Cleaning Crew Member

Cleaning Ninjas
Lincoln
02.2017 - 07.2018
  • Changed bed linens and towels, tidied up rooms.
  • Used cleaning chemicals following proper guidelines.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Restaurant Server

Leo's Coney Island
Taylor
10.2015 - 10.2016
  • Assisted customers with menu selections and special requests.
  • Restocked supplies and arranged dining utensils as needed.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Processed payments from customers using cash registers or POS systems.

Receptionist

70's Quick Lube
Taylor
10.2015 - 04.2016
  • Processed customer payments and maintained accurate transaction records daily.
  • Greeted customers and answered phone calls promptly and professionally.
  • Provided information about services offered and addressed customer inquiries effectively.

Restaurant Hostess

Downriver Coney Island
Southgate
09.2014 - 09.2015
  • Greeted guests upon arrival and managed seating arrangements.
  • Maintained cleanliness standards in the dining area, including wiping down tables and chairs between guests.
  • Coordinated with servers to optimize table turnover and service flow.

Education

High School Diploma -

Trillium Academy
Taylor, MI

Skills

  • Effective communication
  • Time management
  • Paperwork coordination
  • Multitasking Abilities
  • Phone etiquette
  • Positive and professional
  • Tech-Savvy

Volunteer Work

Donna's Home Daycare-Taylor, MI

A daycare provider renders day-to-day childcare services for almost all age groups. Monitoring the safety of kids, leading daily activities, assisting in personal tasks and supervising children.

  • Aided by focusing on the enrichment of children's emotional, intellectual, social and physical development.
  • Worked effectively with family-friends while keeping them informed of the child's development.
  • Preformed a variety of activities such as singing, playing games, story-telling and playing outside.
  • Ensuring children have opportunities to rest and nap.
  • Sparked creativity and imagination by helping children discover new skills each day.

Rugiero Casino Royale-Dearborn, MI

A yearly charity event to raise money for the Rugiero Promise Foundation. Founded by Anthony Rugiero in 2011, a non-profit charity benefiting diabetes research at University of Michigan. The foundation also helps the less fortunate keep diabetes symptoms under control and treated.

  • Marketing by posting ads on social media and sharing with family and friends.
  • Talking with guests about charity events and assisting them with donations.
  • Mingling with event guests.
  • Promoting silent auctions.

Timeline

Medical Receptionist

Michigan Surgery Specialists
03.2025 - Current

Bartender

J.B. Bamboozles
10.2023 - 03.2025

Restaurant Team Member

Antonio's Cucina Italiana
07.2019 - 10.2023

Temp Worker

Minute Men Staffing
08.2018 - 06.2019

Cleaning Crew Member

Cleaning Ninjas
02.2017 - 07.2018

Restaurant Server

Leo's Coney Island
10.2015 - 10.2016

Receptionist

70's Quick Lube
10.2015 - 04.2016

Restaurant Hostess

Downriver Coney Island
09.2014 - 09.2015

High School Diploma -

Trillium Academy