Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Yerkey

Summary

Pragmatic Insurance Verification Specialist touting 3 years of expertise in benefits explanation and coverage tracking. A team player with a vast knowledge of medical terms and working with all types of personalities effectively. Offering dynamic organizational skills and attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Verification Specialist

Southeast Lung Associates
02.2023 - Current
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
  • Updated patient records with accurate, current insurance policy information.
  • Achieved insurance pre-authorizations to enable timely patient procedures.
  • Trained new staff on current, correct insurance verification procedures.
  • Complied with HIPAA guidelines and regulations for confidential patient data.

Patient Accounting Associate

Virtual Business Office Associates
03.2022 - 12.2022
  • Identified root causes of patient account balances for hospital accounts.
  • Examined rejected claims for errors and implemented corrections to ensure prompt payment.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Worked productively in fast-moving work environment to process large volumes of claims.

Case Manager/Benefits Specialist

CoPilot Provider Support Services
10.2021 - 03.2022
  • Collaborated with regional management to resolve denied claims and appeals to ensure proper payment for providers and minimizing loss.
  • Provided friendly customer service to patients and providers.
  • Conducted comprehensive benefit investigations for various commerical and government payers including but not limited to: Medicaid, Medicare, Blue Cross Blue Shield, and United Healthcare.
  • Ensured that pertinent information was obtained, documented, tracked, and available for provider review.


Member Service Representative

WellDyne
08.2020 - 10.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Submitted medication refills, test claims, and prior authorizations.
  • Assisted with determining cost of prescription including copay and deductible.
  • Provided detailed explanation of policy benefits.

Education

Diploma - Pharmacy Technician

Pharmacy Technicians University
Stockton, CA
08.2021

High School Diploma -

Calvary Baptist Church Academy
Lakeland, FL
05.2017

Skills

  • Medical Records Verification
  • HIPAA Compliance
  • Microsoft Suites
  • Pharmacy Terminology
  • Medical Terminology
  • Time Management
  • Medical Billing and Coding
  • ICD-10
  • EHR Systems

Certification

  • Florida State Registered Pharmacy Technician - 2021 to 2023

Timeline

Verification Specialist

Southeast Lung Associates
02.2023 - Current

Patient Accounting Associate

Virtual Business Office Associates
03.2022 - 12.2022

Case Manager/Benefits Specialist

CoPilot Provider Support Services
10.2021 - 03.2022

Member Service Representative

WellDyne
08.2020 - 10.2021

Diploma - Pharmacy Technician

Pharmacy Technicians University

High School Diploma -

Calvary Baptist Church Academy
Madison Yerkey