Madison Young
Independence,IA
Summary
Dynamic professional with a proven track record in community engagement and property management, notably at Impact Communities. Excelled in enhancing tenant satisfaction and streamlining operations, leveraging skills in relationship building and daily operations management. Achieved significant improvements in brand visibility and community interaction, demonstrating exceptional staff training and performance management capabilities.
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
8
8
years of professional experience
Work History
Community Manager
Impact Communities
06.2022 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Worked with maintenance staff to complete timely repairs and enhancements.
Cashier
Walmart
12.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
CNA
Buchanan County Health Center
06.2017 - 12.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Oelwein High School
Oelwein, IA05-2016
Skills
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Employee performance management
- Staff training
- Property management
- Relationship building
- Leasing and sales
- Payment processing
- Staff management
- Employee recruitment
- Meeting participation
- Property tours
- Sales support
Timeline
Community Manager
Impact Communities
06.2022 - Current
Cashier
Walmart
12.2021 - 06.2022
CNA
Buchanan County Health Center
06.2017 - 12.2021
High School Diploma -
Oelwein High School
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