Madison Zeeman
Salem,UT
Summary
Hardworking and passionate, with strong organizational skills. Expert in customer service and time management, excel in creating efficient processes and fostering strong relationships. My background spans from nail artistry to HR coordination, showcasing versatility and a keen eye for detail.
Overview
4
4
years of professional experience
Work History
Nail Technician
Self-Employed
10.2023 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
Sales HR Coordinator
Blue Raven Solar
11.2022 - Current
- Supported HR activities, contributed to smoother recruitment and onboarding process.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Created user accounts and managed access control.
- Streamlined support processes for increased efficiency and faster issue resolution.
Customer Support Representative
Squeeze Media
05.2022 - 11.2022
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Promoted services and capitalized on upsell opportunities.
- Initiated phone calls and provided new clients with required paperwork to schedule screenings.
Bookkeeper
Ray Zeeman Construction
05.2020 - 07.2021
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Calculated deductions and process payroll for employees
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors
Education
Nail Technician License - Nails
Nail Apprenticship
Orem, UT10.2023
Master Esthetician License - Esthetics
Skin Science Institute
Orem, UT04.2022
High School Diploma -
Altamont High School
Altamont, UT05.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Computer Skills
- Active Listening
- Excellent team player
Timeline
Nail Technician
Self-Employed
10.2023 - Current
Sales HR Coordinator
Blue Raven Solar
11.2022 - Current
Customer Support Representative
Squeeze Media
05.2022 - 11.2022
Bookkeeper
Ray Zeeman Construction
05.2020 - 07.2021
Nail Technician License - Nails
Nail Apprenticship
Master Esthetician License - Esthetics
Skin Science Institute
High School Diploma -
Altamont High School
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