Madison King
San Antonio,TX
Summary
Dynamic professional specializing in event coordination and strategic planning. Proven expertise in customer relationship management and brand strategy. Successfully executed engaging events that enhanced community engagement and retention.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Kairoi Residential
07.2024 - Current
- Planned and executed resident events and community open houses to boost engagement and retention.
- Developed strategic partnerships with local businesses, offering exclusive discounts and perks that increased resident engagement.
- Managed social media channels, creating original content to strengthen community brand presence.
- Collaborated with marketing team to shape and implement community brand strategies.
- Designed marketing materials to support leasing and promotional initiatives effectively.
- Oversaw rent collection, distributed resident notices, and tracked delinquency for operational efficiency.
- Managed on-site logistics during events, ensuring smooth registration and equipment setup.
- Monitored event budgets to ensure accurate spending and optimize resource allocation.
- Conducted post-event evaluations to assess participant satisfaction and engagement levels.
Program Coordinator
Beyond Buckets
San Antonio, Texas
01.2024 - Current
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Developed and implemented program activities according to established goals and objectives.
- Coordinated program logistics for community outreach initiatives and events.
- Coordinated communication among stakeholders, aligning project goals and securing support.
- Delegated tasks to staff and volunteers, optimizing event execution.
- Facilitated participant feedback collection, enhancing future program design.
Assistant Community Manager
Greystar
05.2023 - 07.2024
- Coordinated resident events and managed social media channels, enhancing community engagement and promoting property activities.
- Developed engaging content for social media platforms, increasing resident interaction and property visibility.
- Oversaw rent collection, resident notices, concessions, and delinquency management to ensure timely payment and compliance.
- Processed rental applications, obtained required documents, scheduled move-ins and prepared all lease file documents.
- Reviewed all moves to review accuracy and compliance.
- Attended and participated in industry events.
Leasing Professional
Cushman & Wakefield
11.2022 - 05.2023
- Completed leasing packages for all rentals, contributing to 95%+ occupancy rate through effective tenant placement.
- Coordinated planning and execution of special events to boost resident retention and promote community engagement for 500+ unit property.
- Planned resident events and managed social media channels by creating engaging content to enhance community engagement.
Leasing Professional
Churchill Forge
03.2021 - 11.2022
- Achieved 66% lease closing ratio by engaging with prospective tenants and following up on leads to secure rentals.
- Completed leasing packages for all rentals and maintained 93%+ occupancy rate; obtained required documents, scheduled move-ins and prepared all lease file documents.
- Prepared and maintained complete resident files in Yardi and Entrata systems, ensuring compliance and accuracy for leasing processes.
Leasing Professional
CWS Properties
06.2020 - 03.2021
- Processed rental applications, obtained required documents, scheduled move-ins, and prepared lease file documents to ensure smooth onboarding for new residents.
- Maintained knowledge of market conditions and trends while developing clientele base through prospecting and performance tracking, enhancing community visibility.
- Prepared, certified and maintained complete resident files in RealPage OneSite system.
Marketing Manager
Moses Jewelers
06.2019 - 03.2020
- Oversaw creation and publishing of compelling content, aligning with brand voice and marketing goals to strengthen audience connection.
- Managed daily social media accounts, creating original, high-quality content for each platform to enhance engagement and maintain brand consistency.
- Conducted market research, forecasting, and competitive analysis to inform strategy and support data-driven decision-making.
- Led marketing performance initiatives by developing new scoring techniques and performance reports.
- Coordinated events and promotions that increased foot traffic to retail locations.
Social Media Intern
Giant Noise
01.2017 - 05.2018
- Curated and developed engaging copy and visuals for social media platforms, enhancing brand visibility and audience engagement.
- Researched and identified social media influencers; initiated outreach to establish strategic marketing partnerships and expand community reach.
- Promoted events through targeted social media outreach, increasing event visibility and community participation.
- Managed and organized social media mentions and content, monitoring brand presence and tracking engagement.
- Collaborated with marketing executives to align on shared priorities, optimize investments, and drive performance across campaigns.
Education
Bachelor of Business Administration - Marketing
ST MARY'S UNIVERSITY
San Antonio, TX01.2018
Skills
- Account management
- Project management
- Event coordination
- Content creation
- Market analysis
- Brand strategy
- Customer relationship management
Certification
President's List, St. Mary's University 2017
Timeline
Assistant General Manager
Kairoi Residential
07.2024 - Current
Program Coordinator
Beyond Buckets
01.2024 - Current
Assistant Community Manager
Greystar
05.2023 - 07.2024
Leasing Professional
Cushman & Wakefield
11.2022 - 05.2023
Leasing Professional
Churchill Forge
03.2021 - 11.2022
Leasing Professional
CWS Properties
06.2020 - 03.2021
Marketing Manager
Moses Jewelers
06.2019 - 03.2020
Social Media Intern
Giant Noise
01.2017 - 05.2018
Bachelor of Business Administration - Marketing
ST MARY'S UNIVERSITY