Madison L. Burney
Winter Haven,FL
Summary
Motivated and driven college graduate with a BS Degree, seeking the opportunity to join a company that recognizes hard work and dedication and offers the opportunity for personal and professional growth with the prospect of building a long and productive career.
Overview
7
7
years of professional experience
Work History
Customer Service / Crop Insurance Representative
Agrilliance Insurance LLC
08.2022 - Current
- Answering phones/ taking messages/ conflict resolution
- Process grower-client information/ maintaining records
- Billing, payment processing, and support policies and procedures
- Develop and update databases to handle customer data
Warehouse Assistant
Universal Building Supply
07.2021 - 11.2022
- Kept up with OSHA safety standards
- Quality Control
- Building of materials / Prepared materials for delivery
- Preformed inventory sweeps and order filling
Customer Service / Cashier / Liquor Clerk
Publix
12.2021 - 04.2022
- Worked with floor team and managers to meet wide range of store/customer needs
- Answer customers’ questions and provide information on procedures or policies
- Fielded customer complaints and issues
- Cash handling
- Preformed safety checks and maintenance on machines along with cleaning and sanitation
- Monitored and replenished display inventory / Restructured inventory according to available stock
Internship Student - Hybrid
Kiesler Farms
01.2019 - 01.2020
- Over saw all operations of the farm / Hands on experience
- Helped make deliveries (straw, hay, corn, beans)
- Scheduling / ordering of parts and materials
- Worked on Social Media development / Advertising
Obstacle Guide
Planet Obstacle
01.2017 - 01.2018
- Responsible for course management and oversight of guests
- Provide instructional / Safety briefings
- Equipment and maintenance duties; reporting equipment damage, malfunction and repair requirements
- Party/event planning
Education
Bachelor of Science - Citrus & Horticultural Science's And Business
Florida Southern College
Lakeland, FL05.2022
High School Diploma -
Lake Mary Preparatory School
Lake Mary, FL05.2018
Skills
- Microsoft Word
- Microsoft PowerPoint
- Customer Relations/Service
- Problem-Solving Ability
- Process Optimization
- Managing Multiple Tasks
- System Implementation
- Warehousing Functions
- Critical Thinking
- Quality Control
- Team Development
Timeline
Customer Service / Crop Insurance Representative
Agrilliance Insurance LLC
08.2022 - Current
Customer Service / Cashier / Liquor Clerk
Publix
12.2021 - 04.2022
Warehouse Assistant
Universal Building Supply
07.2021 - 11.2022
Internship Student - Hybrid
Kiesler Farms
01.2019 - 01.2020
Obstacle Guide
Planet Obstacle
01.2017 - 01.2018
Bachelor of Science - Citrus & Horticultural Science's And Business
Florida Southern College
High School Diploma -
Lake Mary Preparatory School
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