Madison Waldron
Huntersville,NC
Summary
Analytical finance student specializing in Risk Management and Finance and Banking, with practical experience in financial reporting and operational support. Excel certification strengthens data accuracy under pressure. Demonstrated leadership and communication skills through management roles and active involvement in Finance Student Association and Gamma Iota Sigma.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Six Pence Pub
Blowing Rock, NC
2025.10 - Current
- Delivered high-quality customer service in a fast-paced, high-volume restaurant environment.
- Managed multiple tables, ensuring accuracy in orders and payments while promptly addressing guest requests.
- Communicated effectively with guests, kitchen staff, and teammates to ensure efficient service and a positive customer experience.
- Demonstrated effective time management and attention to detail during peak hours, maintaining professionalism to elevate guest experience.
Administrative Assistant
Go2Telcom
Charlotte, NC
2020.01 - Current
- Maintained and analyzed spreadsheets for inventory tracking and invoicing, enhancing internal reporting accuracy.
- Provided basic accounting support through data entry, invoice organization, and record keeping.
- Supported operational efficiency by improving documentation, organization, and internal processes.
- Collaborated with founder in small telecommunications company to streamline daily business operations.
- Created marketing materials, flyers, and email communications that enhanced client outreach efforts.
Manager
Peppers Restaurant
Boone, NC
2024.09 - 2025.09
- Led daily operations for fast-paced restaurant, supervising and supporting team of 15+ employees to maintain high service standards.
- Coordinated employee scheduling, onboarding, and training to optimize staffing levels and ensure consistent service quality.
- Resolved staff and customer issues professionally to create a positive work environment and improve customer experience.
- Managed cash handling, deposits, and daily sales reporting with accuracy and accountability.
Education
Bachelor of Science - Risk Management Insurance And Finance & Banking
Appalachian State University
Boone, NC05.2027
Skills
- Point of sale operation
- Order accuracy
- Customer service
- Guest interaction
- Team collaboration
- Onboarding support
- Time Management
- Task prioritization
- Basic math skills
- Data analysis
- Effective communication
Certification
Microsoft Excel
Timeline
Server
Six Pence Pub
2025.10 - Current
Manager
Peppers Restaurant
2024.09 - 2025.09
Administrative Assistant
Go2Telcom
2020.01 - Current
Bachelor of Science - Risk Management Insurance And Finance & Banking
Appalachian State University