Madisyn Burnette
Mebane,NC
Summary
Self-motivated college student higley experienced in guest services. Outgoing personality, team orientated leader, goal driven to provide every guest with a pleasant and memorable experience. Hardworking and reliable with strong ability to collaborate effectively in a team environment. Consistently strive to meet or exceed project objectives. Commitment to excellence, combined with my exceptional communication skills, enables me to positively contribute to the overall success of any project.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
North Carolina Agricultural and Technical State University
GREENSBORO, NC
07.2022 - Current
- Supplied callers with office address and directions, employee email addresses and phone extensions
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Direct calls for several offices
- Direct and assist students and parents to different offices and buildings on campus
Retail Sales Associate
Victoria's Secret & PINK
GREENSBORO, NC
02.2023 - 08.2023
- Used product knowledge to suggest items to match client needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Completed transactions in an efficient manner while providing excellent customer service.
Junior Coach/Intern
Cheer Extreme Allstars
Raleigh, NC
06.2022 - 04.2023
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Provided instruction on proper form and technique to athletes.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Assisted with the development of practice plans and drills.
- Encouraged players to work together as a team and develop strong relationships.
COM Associate
Sports Endeavors Inc.
MEBANE, NC
08.2019 - 08.2021
- Picked orders, scanned products and packed boxes
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
Education
High School Diploma -
Eastern Alamance High School
Mebane, NC06-2021
Bachelor of Science - Health Services Administration
North Carolina A & T State University
Greensboro, NCSkills
- Friendly Communication Skills
- Customer Service Excellence
- Teamwork and Collaboration
- Computer Skills
- Excellent Organization
- Leadership
- Problem Solving Skills
- Proficient in Microsoft
- Time Management
- Mentoring
- Team Training
- Adaptability
Timeline
Retail Sales Associate
Victoria's Secret & PINK
02.2023 - 08.2023
Front Desk Receptionist
North Carolina Agricultural and Technical State University
07.2022 - Current
Junior Coach/Intern
Cheer Extreme Allstars
06.2022 - 04.2023
COM Associate
Sports Endeavors Inc.
08.2019 - 08.2021
High School Diploma -
Eastern Alamance High School
Bachelor of Science - Health Services Administration
North Carolina A & T State University
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