Overview
Education
Work History
Skills
Timeline
Generic

Madjid Medjkoune

Lab Technician
Chelsea,MA

Overview

12
12
years of professional experience

Education

High School Diploma -

Hafsa
Algeria
05.2001 -

Work History

Concierge Agent

Highbridge Concierge
11.2022 - Current
  • Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
  • Maintained a clean and welcoming lobby area to create a positive first impression for guests.
  • Contributed to overall hotel success by actively participating in team meetings and providing input on process improvements.
  • Provided support during high-stress situations such as natural disasters or power outages, helping maintain order among guests while coordinating necessary resources.

Uber Driver

Uber
01.2017 - Current
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Lab Assistant

SAIDAL Pharmaceutical
01.2013 - 12.2015
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared specimens for testing and analysis.
  • Learned multiple molecular biological techniques.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Recorded and analyzed data to produce reports of results.

Skills

Customer service expertise

Timeline

Concierge Agent

Highbridge Concierge
11.2022 - Current

Uber Driver

Uber
01.2017 - Current

Lab Assistant

SAIDAL Pharmaceutical
01.2013 - 12.2015

High School Diploma -

Hafsa
05.2001 -
Madjid MedjkouneLab Technician