Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
Maintained a clean and welcoming lobby area to create a positive first impression for guests.
Contributed to overall hotel success by actively participating in team meetings and providing input on process improvements.
Provided support during high-stress situations such as natural disasters or power outages, helping maintain order among guests while coordinating necessary resources.
Uber Driver
Uber
01.2017 - Current
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Lab Assistant
SAIDAL Pharmaceutical
01.2013 - 12.2015
Ensured accurate test results with proper use of lab equipment and adherence to protocols.
Prepared specimens for testing and analysis.
Learned multiple molecular biological techniques.
Prepared samples for centrifugation, aliquoting and preserving sample integrity.
Managed specimen sample handling, receiving, storage and inventory.
Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
Prepared reagents, media and solutions to use for laboratory testing and analysis.
Recorded and analyzed data to produce reports of results.