Madochee Bijoux
North Miami,FL
Summary
Compassionate Care Manager known for high productivity and efficient task completion. Possess specialized skills in patient advocacy, care coordination, and resource management. Excel in communication, empathy, and problem-solving, ensuring exceptional care delivery and client satisfaction.
Overview
5
5
years of professional experience
Work History
Care Manager
John Bertram House
Salem, MA
03.2022 - 07.2024
- Assisted clients in developing and achieving short-term and long-term goals.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Provided crisis intervention services to clients when necessary.
Tax Preparer Assistant
GigCx Market Place
, FL
01.2023 - 04.2023
- Assisted tax preparers in gathering and organizing client documents.
- Maintained updated knowledge of current federal, state, and local tax laws.
- Input data into the company's software for preparation of returns.
- Reviewed completed tax forms to ensure accuracy and completeness.
- Verified accuracy of calculations on all prepared documents.
Customer Support/Sales Associate
Liveops
, FL
01.2020 - 12.2022
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Education
Some College (No Degree) - Nursing
Royal Healthcare Institute
Salem, MASkills
- Treatment management
- ADL support
- Resource Utilization
- Quality Improvement
- Problem-Solving
- Inbound and Outbound Calling
- Data Entry
- Customer Relationship Management (CRM)
Languages
English
Professional
French
Professional
creole Haitian
Professional
Timeline
Tax Preparer Assistant
GigCx Market Place
01.2023 - 04.2023
Care Manager
John Bertram House
03.2022 - 07.2024
Customer Support/Sales Associate
Liveops
01.2020 - 12.2022
Some College (No Degree) - Nursing
Royal Healthcare Institute
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