MaDonna Brown
Benton,AR
Summary
Dynamic professional with extensive experience in safety management and team leadership at Evergreen Packaging, Inc. Proven ability to enhance productivity through effective training and support. Skilled in site preparation and basic mathematical calculations, consistently achieving high standards in compliance and operational efficiency. Strong communicator dedicated to fostering positive work environments.
Experienced with managing and optimizing service operations to ensure efficient and high-quality service delivery. Utilizes problem-solving skills to address and resolve customer issues promptly. Strong understanding of effective communication techniques to maintain high levels of customer satisfaction.
Service professional with strong track record in managing and optimizing service operations. Known for improving operational processes and delivering high-quality service. Valued for collaborative approach and consistent achievement of results, demonstrating reliability and adaptability. Key skills include problem-solving and effective communication.
Overview
29
29
years of professional experience
Work History
Service Operator
Evergreen Packaging, Inc.
02.2007 - 02.2018
- Ensured compliance with all applicable regulations governing the operation of equipment within the facility or on job sites.
- Enhanced team productivity by providing thorough training and ongoing support.
- Conducted site clean-up before, during, and after jobs.
- Supported safety and quality control initiates at job si
Store Manager
B and M Quik Stop, Inc.
05.2003 - 04.2006
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased sales with effective staff training and development programs, ensuring excellent customer service.
- Created a positive work environment through effective communication and team-building activities, resulting in high employee retention rates.
- Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
- Increased sales by [Number]% with special displays and promotions.
School Nurse
JCCSI HEADSTART
11.2000 - 05.2003
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Assessed students'' physical and emotional well-being during daily clinic visits, providing appropriate care or referrals as needed.
- Screened for infectious diseases to help prevent spreading within school community.
- Assessed student health and identified potential health concerns to provide appropriate care.
Presser
Minor Manufacturing,Inc.
05.1998 - 06.1999
- Operated machining equipment safely with team of operators.
- Folded, hanged and bagged completed clothing.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Raised the bar for garment finishing by suggesting innovative methods to improve current practices while maintaining cost effectiveness.
- Kept up-to-date on industry trends, applying new techniques that improved overall pressing efficiency and garment quality.
- Read and interpreted blueprints and schematics for production runs.
Sewing Machine Operator
School Apparel, Inc.
02.1994 - 11.1998
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
Medical Assistant
Dr. Thomas Lewellen
02.1998 - 04.1998
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Head Security Officer
Pinkerton Security & Private Investigations
05.1989 - 11.1994
- Conducted regular audits of security equipment, ensuring optimal functionality when needed most.
- Evaluated vendor proposals for upgrading security infrastructure, ensuring cost-effectiveness without compromising safety standards.
- Continuously reviewed policies and procedures related to workplace security, updating protocols to align with evolving threats and industry standards.
- Led efforts in securing valuables during transportations, ensuring timely delivery without any losses incurred.
- Ensured safety of employees and visitors with regular patrols, monitoring CCTV footage, and addressing potential hazards.
- Supervised access control at high-profile events, managing crowd control effectively while maintaining orderliness throughout proceedings.
- Reduced security breaches by conducting thorough risk assessments and developing comprehensive security plans.
Education
Associate of Applied Science - Nursing
05-1997
Promotion Diploma - Basic General Studies
05-1980
- Honoree of Science Award
- Awarded English, Science, and History
- Honor Roll K-6th grade
General
05-1986
- Honoree of Beta Club National Honor Society
- Honor Roll 7th-12th grade
- Awards: Science, History, English, Home Economics, and Social Studies
Skills
- Basic mathematical calculations
- Site preparation
- Call center experience
- Safety management
- Site readiness
- Basic mathematical skill
Timeline
Service Operator - Evergreen Packaging, Inc.
02.2007 - 02.2018
Store Manager - B and M Quik Stop, Inc.
05.2003 - 04.2006
School Nurse - JCCSI HEADSTART
11.2000 - 05.2003
Presser - Minor Manufacturing,Inc.
05.1998 - 06.1999
Medical Assistant - Dr. Thomas Lewellen
02.1998 - 04.1998
Sewing Machine Operator - School Apparel, Inc.
02.1994 - 11.1998
Head Security Officer - Pinkerton Security & Private Investigations
05.1989 - 11.1994
Seark College - Associate of Applied Science, Nursing
Gould Elementry School - Promotion Diploma, Basic General Studies
Gould High School - , General
Similar Profiles
Sean KirchnerSean Kirchner
Second Operator/Heavy Equipment Operator at Evergreen PackagingSecond Operator/Heavy Equipment Operator at Evergreen Packaging
Herb PasosHerb Pasos
Field Service Technician at Evergreen Packaging EquipmentField Service Technician at Evergreen Packaging Equipment
Darien SimmonsDarien Simmons
Assembly Line Production Worker at Evergreen PackagingAssembly Line Production Worker at Evergreen Packaging
Walter BooneWalter Boone
Operations Manager at Barnhart Crane and RiggingOperations Manager at Barnhart Crane and Rigging
Jessica MasseyJessica Massey
Help Desk Application Support at Arkansas Heart HospitalHelp Desk Application Support at Arkansas Heart Hospital