Madrio Fleeks
Human Resources
Long Beach,CA
Summary
A seasoned and accomplished HR leader with 20 years of HR experience, and a proven track record of mentorship, project management, and innovation. Implemented cutting-edge HR initiatives that enhanced employee engagement, diversity and inclusion, and organizational performance. Established robust relationships and fostered transparent communication across all levels of the organization. Nurtured a valued, supported, and empowered workforce that thrived in an inclusive and positive workplace culture. Possessed a comprehensive repertoire of HR competencies, including:
- Talent acquisition and management
- Employee relations and conflict resolution
- Performance management and feedback
- Compensation and benefits administration
- Training and development programs
- HR policy development and compliance
Leveraged these competencies to effectively address complex HR challenges, facilitate organizational change, and provide strategic guidance to senior management.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
HR Specialist II – Generalist
Delaware North, Area
Los Angeles, CA
06.2018 - 10.2021
- Implemented and oversaw disciplinary actions, terminations, and exit interviews for employees
- Collaborated with senior leadership to establish, develop, and update HR policies and procedures for multiple locations
- Ensured compliance with local, state, and federal employment laws and maintained required postings for each location
- Strategically planned and managed recruitment activities for new hires, utilizing effective personnel, staffing, and position management practices
- Successfully resolved employee complaints and grievances through skilled mediation and collaboration
- Conducted comprehensive workplace compliance training to minimize liability risks and optimize operational efficiency
- Orchestrated & ran training sessions for over 300 employee positions across multiple locations, encompassing job functions, policies, procedures, and growth opportunities
- Delivered compliance training on alcohol sales and distribution in accordance with County and State regulations
- Held the position of ServSafe Alcohol Instructor & Proctor, and coordinated regular ABC training sessions with local law enforcement.
Independent Contractor - HR Business Partner
Various Clients
Long Beach, CA
02.2016 - 06.2018
- Delivered comprehensive HR and administration support to client companies in alignment with contractual obligations, ensuring seamless operations
- Executed diverse HR, payroll, and operations projects and initiatives, driving efficiency and productivity
- Maintained and updated HR database, ensuring accuracy of employee information, benefits modifications, and other pertinent details
- Orchestrated end-to-end recruitment, hiring, and onboarding processes, guaranteeing smooth transitions for new employees
- Identified organizational training requirements and conducted training sessions for employees and leadership, fostering ongoing enhancements to business objectives, productivity, and overall company success.
Senior Human Resources Generalist
Center Theatre Group / The Music Center
Los Angeles, CA
09.2011 - 10.2015
- Oversaw all aspects of leave administration, disability programs, training programs, and health benefits for a diverse workforce of over 200 employees (Union and Non-Union)
- Analyzed and enhanced compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
- Provided guidance to managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommended necessary changes
- Managed organization's staffing needs at all levels, including volunteer management
- Strategized and conducted new employee orientation to cultivate a positive outlook towards organizational objectives
- Identified staff vacancies, carried out recruitment, interviews, and selection processes
- Administered compensation, benefits, performance management systems, and safety and recreation programs
- Analyzed statistical data and reports to identify and resolve personnel issues, devising recommendations for improved personnel policies and practices
- Ensured company adherence to federal and state laws, including reporting obligations
- Managed employee insurance, pension, and savings plans, collaborating with insurance brokers and plan carriers.
Human Resources Generalist
GLAAD
Los Angeles, CA
01.2006 - 08.2011
- Resolved employee relations issues, including harassment allegations, work complaints, and other concerns, through effective communication and mediation
- Conducted exit interviews and efficiently administered COBRA, ensuring compliance with all relevant regulations
- Conducted thorough reference and background checks on job applicants, ensuring the selection of qualified candidates
- Developed and executed innovative recruiting strategies to meet current and future staffing needs, resulting in a highly-skilled workforce
- Successfully hired employees and meticulously processed all hiring-related paperwork, ensuring a seamless onboarding process
- Provided comprehensive information to job applicants regarding job duties, responsibilities, compensation, benefits, schedules, working conditions, and promotional opportunities
- Expertly interpreted and explained human resources policies, procedures, laws, standards, and regulations to employees and management
- Conducted in-depth interviews with job applicants to gather essential information on work history, training, education, and job skills
- Kept up-to-date with Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, including the Americans with Disabilities Act (ADA)
- Coordinated employment and intern outreach events, such as job fairs, local college/university visits, and community center initiatives, to attract top talent
- Managed recruitment efforts for all open positions and ensured a smooth employee onboarding process
- Streamlined timekeeping processes by transitioning 55 employees from paper time sheets to electronic systems, eliminating manual time entry and improving accuracy.
Timeline
HR Specialist II – Generalist
Delaware North, Area
06.2018 - 10.2021
Independent Contractor - HR Business Partner
Various Clients
02.2016 - 06.2018
Senior Human Resources Generalist
Center Theatre Group / The Music Center
09.2011 - 10.2015
Human Resources Generalist
GLAAD
01.2006 - 08.2011
Some College (No Degree) - Film Production
Chapman University
09.1994 - 05.1996
High School Diploma -
Millikan High School
05.1990 - 05.1994
Skills
Human Resources Managementundefined
Education
Some College (No Degree) - Film Production
Chapman University
Orange, CA 09.1994 - 05.1996
High School Diploma -
Millikan High School
Long Beach, CA 05.1990 - 05.1994
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