Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madylann Koontz

Fairfield,IL

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Ginger-Ale's
09.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared food and beverages to serve to customers to the best of my abilities.
  • Worked fast but efficiently to ensure great satisfactory.

Cashier

Save-A-Lot
10.2020 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Exercise Science

University of Evansville
Evansville, IN
05.2027

High School Diploma -

Fairfield Community High School
Fairfield, IL
05.2023

Skills

  • Patient Safety Management
  • Recording Vital Signs
  • Companionship and Emotional Support
  • Activities of Daily Living (ADL) Support
  • Compassionate Caregiver
  • Quality Patient Care
  • Trustworthy Companion

Certification

  • CNA - Certified Nurse Assistant

Timeline

Shift Leader

Ginger-Ale's
09.2022 - Current

Cashier

Save-A-Lot
10.2020 - 09.2022

Bachelor of Science - Exercise Science

University of Evansville

High School Diploma -

Fairfield Community High School

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Madylann Koontz