Madylissa Rosario
Chicago,IL
Summary
Outstanding and efficient team member with strong interpersonal and management skills. Prior work in both fast paced restaurants and personal banking. Very hard working and dependable with high-performing nature and customer service focus. Fast learner and always open to enhancing personal growth.
Overview
10
10
years of professional experience
Work History
Accounting Rep & Corporate Administrative Rep
RIM Logistics
Bartlett, Illinois
02.2023 - Current
- Handling a portfolio of 200+ accounts and all aspects of financial services they require, Responsible for day-to-day journal entries, reconciliations of bank statements and credit cards
- Managing ocean freight payment requests received from operations
- Track posts of payments for customers, apply payments to accounts, verified payments and or deposits, monitors unpaid invoices and contacts customers who are late on payment
- Sending monthly statements to branches for handling. Working with operations to resolve disputes that delay payment to vendors
- Provide timely communication, Calling and emailing vendors to provide payment status.
- Maintenance of Customer, Vendor, and Agent contracts, NDA’s, and any other such agreements and communications. Preparation and maintenance of schedule for all contracts, leases, licenses, etc.
- Ensure that management is notified and new contracts are prepared and sent prior to expiration of previous contracts. Ensure contracts are fully executed, and files updated accordingly.
- Travel arrangements for visitors as requested and planning of all corporate events.
Accounting Rep & Bookkeeper
D&A Services
Des Plaines, Illinois
05.2021 - 01.2023
- Responsible for day-to-day journal entries, reconciliations of bank statements and credit cards
- Handling accounts payable for separate entities and vendors
- Follow posts of payments for customers, apply payments to accounts, verified payments and or deposits, monitors unpaid invoices and contacts customers who are late on payment
- Ensuring bills are paid in a timely and accurate manner while adhering to departmental procedures
- Assist with subsidiary accounts by reconciling, verifying, and allocating transactions
- Assist with Banking and client invoicing
- Complete general ledger analysis of accounts
- Deposit checks to bank account and post to correct account in the accounting system
- Cut checks and schedule ACH’s and wires as needed
- Maintains historical records by filing documents
- Implement and monitor compliance of accounting policies and procedures
Customer Service Administrative Assistant
DebtPay Gateway
Schaumburg, Illinois
02.2019 - 05.2021
- Provide accurate, compliant and safe handling of client funds and an impeccable level of customer service to company clients and servicing companies
- Ordering office supplies
- Distributing mail to correct managers
- Review and assist in client account maintenance, schedule transactions, and audit files
- Provide complete transparency to the balance, status and history of transactions
- Party planning for monthly birthdays
- Supported meetings by setting up spaces and taking detailed notes.
- Identify, document, and communicate best practices to simplify and standardize the client process flow
- Interact with external and internal parties in respect to delivering general record keeping along with office duties
- Entered information onto digital systems to maintain data quality and accuracy.
- Obtained signatures for financial documents and internal and external invoices.
Account Executive
Total Quality Logistics
08.2018 - 02.2019
- Manage the daily operations of a freight brokerage, including tracking shipments, and handling customer questions
- Responsible to accurate administration, data entry, maintenance, and update of posting codes, vendor cost and warehouse locations
- Track and trace multiple deliveries, process spot requests
- Provide information to customers about the status of their orders
Branch Supervisor
TCF BANK
Chicago, Illinois
09.2015 - 08.2018
- Maintained daily logs, inventory documentation and branch records.
- Continue to meet or exceed quotas
- Take responsibility in updating trackers and logs that pertained to individuals accounts and mortgage leads
- Establish new relationships
- Opening and restoring accounts with current or new customers
- Efficiently resolve issues if needed
- Improved staff performance through continuous monitoring and training updates.
Education
High school diploma - undefined
Von Steuben High school
Associates degree - undefined
Harold Washington
Skills
- Superior Work Ethic
- Detail Oriented
- Outstanding Customer Service
- Strong Microsoft and Excel skills
- QuickBooks (Accounts payable/ receivable)
- Administrative/clerical support
LANGUAGES
Bilingual (both Spanish and English)
Timeline
Accounting Rep & Corporate Administrative Rep
RIM Logistics
02.2023 - Current
Accounting Rep & Bookkeeper
D&A Services
05.2021 - 01.2023
Customer Service Administrative Assistant
DebtPay Gateway
02.2019 - 05.2021
Account Executive
Total Quality Logistics
08.2018 - 02.2019
Branch Supervisor
TCF BANK
09.2015 - 08.2018
High school diploma - undefined
Von Steuben High school
Associates degree - undefined
Harold Washington