Madylynn Luis
Kailua,HI
Summary
Diligent professional with a background as a front desk worker who managed sensitive items, scheduling, and making phone calls. I had the ability to adapt to new systems and to communicate professionally when issues occurred. I have excelled in multitasking and problem solving to meet guests' satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk
Crunch Fitness Gym
San Antonio, TX
07.2023 - 10.2024
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
- Processed payments using cash registers or point-of-sale systems.
- Organized front desk operations including scheduling appointments and managing calendars.
- Resolved customer issues promptly and professionally in accordance with company policies and procedures.
- Participated in team training sessions on topics such as customer service standards.
Aviation Fueler
Army National Gaurd
San Antonio, TX
06.2022 - 05.2023
- Inspected fuel tanks for leaks or other damages, replenished fuel as needed.
- Maintained daily log of all fueling activities and reported any irregularities or discrepancies to the supervisor.
- Checked fuel quality by testing samples against established standards before loading into aircrafts.
Filing Clerk/Front Desk Receptionist
Begum Law Group
San Antonio, TX
11.2021 - 06.2022
- Maintained filing systems and categorized documents according to established procedures.
- Processed incoming mail, sorted documents, and distributed appropriately.
- Ensured proper security protocols were followed when handling confidential data.
- Scanned hard copy documents into electronic format for easy access.
Education
Associate of Science - Science Education
San Antonio College
San Antonio, TXSkills
- Customer Service
- Scheduling
- Collaborative Team Player
- Leadership/communication skills
- Positive and professional
- Flexible and Adaptable
- Multitasking
Timeline
Front Desk
Crunch Fitness Gym
07.2023 - 10.2024
Aviation Fueler
Army National Gaurd
06.2022 - 05.2023
Filing Clerk/Front Desk Receptionist
Begum Law Group
11.2021 - 06.2022
Associate of Science - Science Education
San Antonio College
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