Efficient worker known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Server
Sonnys Real Pit BBQ
Pace, FL
05.2022 - 08.2024
Greeted guests and provided menus.
Accurately recorded orders on cash register and point-of-sale system.
Followed health safety guidelines when preparing and serving food products.
Brought wine selections to tables with appropriate glasses and poured for customers.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Stayed informed about daily specials, new menu items, promotions.
Served food and beverages to patrons and confirmed complete orders.
Ensured that each guest was served courteously, quickly, and efficiently.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Trained new employees on restaurant procedures and plating techniques.
Restaurant Hostess
Nikkos Japanese Steak House
Pace, FL
08.2021 - 03.2024
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Monitored dining room activity to ensure all guests were receiving optimal service.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Monitored dining area to assess server capacity and estimate wait times.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Balanced cash register at end of shift according to established procedures.
Answered telephone to provide dining information and take reservations.
Greeted guests and gathered information to seat groups or place on waitlist.
Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
Associate of Arts -
Barton Community College
Fort Riley, KS
06-2024
High School Diploma -
Milton High School
Milton
05-2023
Skills
Table resetting
Hostess support
Team member support
Food inspection
Order delivery practices
Daily specials memorization
Server training
Positive guest interactions
Memory retention
Dish preparation
Take-out service
Strong work ethic
Dining customer service
Timeline
Server
Sonnys Real Pit BBQ
05.2022 - 08.2024
Restaurant Hostess
Nikkos Japanese Steak House
08.2021 - 03.2024
Associate of Arts -
Barton Community College
High School Diploma -
Milton High School
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