Compassionate professional with experience in customer service and patient care. Known for attention to detail and effective communication skills, ready to contribute to a positive dining, childcare, or healthcare environment.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
Decatur, IL
10.2024 - Current
Ensured cleanliness and organization of dining area to enhance guest comfort during shifts.
Provided excellent customer service in a fast-paced dining environment.
Addressed customer inquiries and resolved issues to enhance dining experience.
Processed cash transactions and payments accurately to support efficient service.
Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain optimal operation.
CNA
Decatur Memorial Hospital
Decatur, Illinois
05.2023 - 10.2024
Supported nursing staff in executing medical procedures and conducting patient assessments to enhance care delivery.
Delivered compassionate care and assistance with daily activities to improve patient comfort and well-being.
Ensured accuracy of patient records and documentation in electronic systems to facilitate effective communication among healthcare team.
Monitored vital signs and reported changes to healthcare team promptly.
Line Assembler
Caterpillar
Decatur, Illinois
03.2023 - 05.2024
Assembled components with hand tools and automated machinery.
Collaborated with team members to streamline workflow and minimize production delays.
Assisted in troubleshooting equipment issues, ensuring timely resolution during production runs.
Followed safety protocols to ensure a secure work environment.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA
10-2019
Some College (No Degree) - Childhood Education Or Nursing
Richland Community College
Decatur, IL
05-2026
Skills
Patient care
Customer service
Team collaboration
Medical documentation
Time management
Safety compliance
Critical thinking
Multitasking and organization
Guest engagement
Effective customer upselling
Timeline
Server
Texas Roadhouse Restaurant
10.2024 - Current
CNA
Decatur Memorial Hospital
05.2023 - 10.2024
Line Assembler
Caterpillar
03.2023 - 05.2024
High School Diploma -
Penn Foster Career School
Some College (No Degree) - Childhood Education Or Nursing