- Camping
- Hiking
- Flyfishing
- Hunting
- Environmental Conservation Projects
- Welding
- Sewing
Mae Anderson
Columbia Falls,MT
Summary
Recent graduate offering 5 years of experience working with the general public as well as collaborative event planning. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Known for strong leadership, effective problem-solving, and excellent communication skills. Adept at fostering team collaboration and adapting to evolving challenges to achieve consistent results. Skilled in conflict resolution, process optimization, and delivering high-quality customer experiences.
Overview
5
5
years of professional experience
Work History
Mobile Event Manager - Team Lead
Sweet Peaks Ice Cream
06.2019 - Current
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Boosted audience satisfaction with meticulous attention to detail in event programming and speaker selection.
Sales Associate
University of Montana Western
09.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - Business Administration
University of Montana Western
Dillon Montana 11.2024
Certificate of Technical Studies - Welding
Flathead Valley Community College
Kalispell Montana 05.2023
Skills
- Team leadership and supervision
- Professionalism and Courtesy
- On-site Execution
- Schedule Management
- Quickbooks certified
- Continuous Improvement
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Reliability and punctuality
Accomplishments
- Participant of the School to Park program for two years. The program helps prepare the students for careers in engineering, construction, and business leadership. One of two women in the entire program .
- Attained 525 certified apprentice hours through the state of Montana
- OSHA certified
- 20 hours of volunteer work for Beaverhead Animal Shelter
- 20 hours of volunteer work for Habitat for Humanity
Interests
Timeline
Sales Associate
University of Montana Western
09.2023 - 11.2024
Mobile Event Manager - Team Lead
Sweet Peaks Ice Cream
06.2019 - Current
Bachelor of Science - Business Administration
University of Montana Western
Certificate of Technical Studies - Welding
Flathead Valley Community College
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