Mae Harmon
Overview
4
4
years of professional experience
Work History
CBD Expert
YourCBDStore
2021.08 - 2023.07
- Answered client queries and complaints to provide strong customer service.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
Bookseller
Book Warehouse
2020.09 - 2021.08
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Researched and ordered new titles to maintain updated store selection.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Team Member/Cashier
McCalisters Deli
2019.11 - 2020.09
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Pool Manager/Lifeguard
Harrison Lake Country Club
2019.05 - 2019.09
- Provided friendly customer service to guests and addressed concerns.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Gave private lessons to young students and taught floating techniques, treading water, and entering the pool safely.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
Education
Bachelor of Arts - Visual Communication Design
Indiana University - Purdue University Indianapolis
Indianapolis, IN06.2025
Skills
- Communications Programs
- Manage Media Relations
- Communications Strategies
- Graphics Development
- Brand Promotion
- Creative Strategies
- Social Media Content Creation
- Adobe Systems Adobe Creative Cloud
- Internal Communications
Timeline
CBD Expert
YourCBDStore
2021.08 - 2023.07
Bookseller
Book Warehouse
2020.09 - 2021.08
Team Member/Cashier
McCalisters Deli
2019.11 - 2020.09
Pool Manager/Lifeguard
Harrison Lake Country Club
2019.05 - 2019.09
Bachelor of Arts - Visual Communication Design
Indiana University - Purdue University Indianapolis