Mae Harmon
Overview
4
4
years of professional experience
Work History
CBD Expert
YourCBDStore
5021 Kentucky Ave Suite E, Indianapolis, IN 46221
08.2021 - 07.2023
- Answered client queries and complaints to provide strong customer service.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
Bookseller
Book Warehouse
11622 NE Executive Dr, Edinburgh, IN 46124
09.2020 - 08.2021
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Researched and ordered new titles to maintain updated store selection.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Team Member/Cashier
McCalisters Deli
2025 W Jonathan Moore Pike, Columbus, IN 47201
11.2019 - 09.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Pool Manager/Lifeguard
Harrison Lake Country Club
588 S Country Club Rd, Columbus, IN 47201
05.2019 - 09.2019
- Provided friendly customer service to guests and addressed concerns.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Gave private lessons to young students and taught floating techniques, treading water, and entering the pool safely.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
Education
Bachelor of Arts - Visual Communication Design
Indiana University - Purdue University Indianapolis
Indianapolis, IN06.2025
Skills
- Communications Programs
- Manage Media Relations
- Communications Strategies
- Graphics Development
- Brand Promotion
- Creative Strategies
- Social Media Content Creation
- Adobe Systems Adobe Creative Cloud
- Internal Communications
Timeline
CBD Expert
YourCBDStore
08.2021 - 07.2023
Bookseller
Book Warehouse
09.2020 - 08.2021
Team Member/Cashier
McCalisters Deli
11.2019 - 09.2020
Pool Manager/Lifeguard
Harrison Lake Country Club
05.2019 - 09.2019
Bachelor of Arts - Visual Communication Design
Indiana University - Purdue University Indianapolis