Mae Harmon

Overview

years of professional experience

YourCBDStore

08.2021 - 07.2023

Answered client queries and complaints to provide strong customer service.
Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.

Book Warehouse

09.2020 - 08.2021

Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Researched and ordered new titles to maintain updated store selection.
Processed payments and returns on company POS system using proper cash-handling procedures.

McCalisters Deli

11.2019 - 09.2020

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Worked different stations to provide optimal coverage and meet production goals.
Operated register to process payments and collect cash payment for order totals.
Trained new team members by relaying information on company procedures and safety requirements.

Harrison Lake Country Club

05.2019 - 09.2019

Provided friendly customer service to guests and addressed concerns.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Gave private lessons to young students and taught floating techniques, treading water, and entering the pool safely.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
Observed weather and water conditions and alerted visitors to potential dangers and storms.

Indiana University - Purdue University Indianapolis

Indianapolis, IN

06.2025