Mae Masterson
Chaffee,MO
Summary
Dynamic professional with a proven track record in high-stress environments, exemplified during tenure at Scott County Sheriff's Office. Excelled in customer service and decision-making, enhancing team efficiency and emergency response effectiveness. Skilled in data entry and active listening, adept at prioritizing tasks to meet critical deadlines.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Roy’s Tire & Auto
Jackson, MO
12.2025 - Current
- Coordinated scheduling for executives, optimizing time management and meeting efficiency.
- Managed communication between departments to ensure seamless information flow and collaboration.
- Developed and maintained filing systems, enhancing document retrieval and organizational effectiveness.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Material Handler
Orgill Distribution Center
Sikeston, MO
11.2025 - 12.2025
- Coordinated with team members to streamline workflow, reducing bottlenecks during peak periods.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Attached identifying tags to containers to mark with identifying shipping information.
911 Emergency Dispatcher
Scott County Sheriff's Office
Benton, MO
11.2023 - 11.2025
- Assisted callers in emergency situations with appropriate information and support.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Read system maps and caller information, and documented details in system.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Answered calls from automatic routing system and took basic information from callers.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Monitored radio communications for incident updates, relaying critical information to law enforcement units.
- Coordinated emergency response operations, ensuring timely dispatch of personnel and resources.
Wait Staff Member
Logan's Roadhouse Restaurant
Cape Girardeau, MO
08.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Executive Assistant
Roy's Tire & Auto
Jackson, Mo
10.2022 - 08.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Helped managers with daily checklists and last-minute requirements.
- Greeted customers entering store and offered assistance with requirements.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
Cashier
Amerimart
Old Appleton, MO
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases with excellent accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Carhop
Sonic
Jackson, MO & Perrvyille, MO
12.2020 - 03.2022
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
High School Diploma -
Oak Ridge R6 High School
Oak Ridge, MO05-2022
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
Timeline
Executive Assistant
Roy’s Tire & Auto
12.2025 - Current
Material Handler
Orgill Distribution Center
11.2025 - 12.2025
911 Emergency Dispatcher
Scott County Sheriff's Office
11.2023 - 11.2025
Wait Staff Member
Logan's Roadhouse Restaurant
08.2023 - 11.2023
Executive Assistant
Roy's Tire & Auto
10.2022 - 08.2023
Cashier
Amerimart
05.2022 - 08.2022
Carhop
Sonic
12.2020 - 03.2022
High School Diploma -
Oak Ridge R6 High School