Maebh Casey
Cohasset,MA
Summary
Motivated undergraduate student pursuing a bachelor's degree in Supply Chain Management and a minor in Environmental Science. Led a successful project to design and plant a native pollinator garden, demonstrating passion for environmental stewardship and effective project management and leadership.
Overview
3
3
years of professional experience
Work History
Ticket Agent
Boston Harbor City Cruises
01.2025 - Current
- Sell tickets and provide accurate information on boat schedules
- Communicate with captains to relay updates, issues, and delays
- Assist customers in planning their travel, including boat connections, train schedules, walking directions, and return options
- Educate customers on using the company’s mobile app and troubleshoot common user issues
Dock Concierge
Boston Harbor City Cruises
06.2024 - 08.2025
- Collected and scanned customer's tickets
- Counted and recorded the number of passengers boarding each boat to ensure compliance and safety
- Escorted passengers to boarding areas and directed them to the correct vessels
- Provided friendly and organized assistance to ensure a smooth boarding process
Cashier
Victoria's Pizzeria
11.2022 - 01.2024
- Greet and assist customers over the phone and in person
- Take, pack, and distribute orders
- Resolve customer issues, including providing refunds and credits when necessary
- Train and mentor new employees
- Maintain inventory, restock supplies, and clean
Education
Bachelor's degree - Ply Chain Management, Inor in Environmental Science
UMass Boston
05.2028
Skills
- Proficient in Microsoft Excel, Word, and Powerpoint
- Collaborates effectively in a team environment
- Confident with technology, and adaptable to new platforms
- Exceptional communication abilities across email, phone, and in-person interactions
AWARDS
Eagle Scout November 2023, Honor Roll 2020-2024
Timeline
Ticket Agent
Boston Harbor City Cruises
01.2025 - Current
Dock Concierge
Boston Harbor City Cruises
06.2024 - 08.2025
Cashier
Victoria's Pizzeria
11.2022 - 01.2024
Bachelor's degree - Ply Chain Management, Inor in Environmental Science
UMass Boston