Oversee end-to-end procurement process of purchase orders for all Pharmaceutical Donors, totaling over 115M doses donated
Develop strategies aligned with department goals, provide project management, and analytical support
Monitor inventory levels, forecast demand, and collaborate internally to maintain adequate stock levels
Proactively track all outstanding purchase orders, ensure efficient delivery of all medications, and investigate any invoice discrepancies
Compile and manage historical spreadsheets for all new and existing pharmaceutical donation offers, product inventory, and receipts
Create and produce quarterly reconciliation reports, presentations, and donor newsletters
Cultivate and expand strong relationships with Third Party Logistic Vendors and Pharmaceutical Donors fostering strategic partnerships
Sales Operations Coordinator
Dispensary of Hope
Nashville, TN
02.2020 - 08.2022
Independently provided administrative support to the Supply Chain Team, including managing schedules, coordinating meetings, project management, agenda preparation, and minute notation
Analyzed historical donation data to examine trends and patterns in donation amounts, frequency, and sources
Compile and manage historical spreadsheets for all new and existing pharmaceutical donor offers, product inventory, and receipts
Orchestrated trade-show logistics, arranged travel, and maintained detailed reports of final invoices
Collaboratively designed team merchandise, researched retail suppliers, and managed the ordering process
Utilized Salesforce's reporting and dashboard-building tools to create customized reports and dashboards tailored to the Teams specific needs
Planned, tailored, and curated content for quarterly donor newsletter; developed themes that resonated with donor audience
Patient Enrollment Specialist
Aspire Health
Nashville, TN
10.2017 - 02.2020
Sourced prospective patient opportunities through outbound cold calls, health-plan and MD recommendations, and inbound lead follow-up
Compassionately listened to address patient inquiries, concerns, and needs promptly and professionally
Collaborated closely with Care Support Specialists to maintain Advanced Practice Provider target census and calendar
Meticulously documented accurately during each call, maintaining high levels of customer service
Consistently completed ongoing coaching to further cold calling sales technique and increase metric score cards
Adhered to patient confidentiality and HIPAA standards during scheduling process
Therapeutic Support Specialist
Benchmark Family Services
Bowling Green , KY
11.2016 - 05.2017
Facilitated case management services to foster youth, advocated on behalf of foster youth and family with social service agencies, court, school, and other mental health professionals
Organized, assisted, and arranged placement for foster youth
Conducted home visits, documented weekly interactions to State requirements and sought additional therapeutic services/interventions to prevent placement disruption
Educated foster parents on crisis interventions as needed during on-call rotations
Supported foster youth one-on-one in line with therapeutic treatment plans and individual emotional needs
Attended weekly huddles to discuss caseloads and receive feedback from supervisors
Supervised Residential Services Coordinator
Park Center Inc
Nashville, TN
08.2016 - 11.2016
Facilitated case management and support services to men and women within the Safe Haven program working to foster independence in supported housing and community integration
Guided weekly house meetings and support groups covering; sobriety, health, safety in the community, Nashville housing resources, and independent living skills
Established relationships with community partners to facilitate access to resources for residents
Assisted with applications for government benefits such as Medicaid, SSI, or obtaining an updated identification card as part of service plan goals
Maintained concise documentation of each day to day encounter, medication logs, and collaborated with staff for ongoing crisis intervention trainings
Successfully moved 6 members to independent housing, each achieving 75% of their service plan goals
Certified Nursing Assistant
Medical Center Of Bowling Green
Bowling Green, KY
05.2008 - 08.2016
Provided attentive, direct, and quality care to all patients under leadership of nurses and physicians
Demonstrated and assisted in ambulation, proper peri care techniques, catheter removal, and collection of lab specimens
Conducted routine vital signs, Q2 hour turns, and skin assessments
Performed clerical duties; EMR data entry via Meditech, filing, answering call light and multi-line phone system
Maintained the privacy per HIPAA standards and dignity of every patient during each shift encounter
Administrative Support Specialist at Hope Ignites (Formerly Known as Boys Hope Girls Hope Until March 2025)Administrative Support Specialist at Hope Ignites (Formerly Known as Boys Hope Girls Hope Until March 2025)