I am an enthusiastic, customer service oriented employee with over 10 years of customer service experience. I have extensive experience resolving customer conflict. I can work independently and complete tasks in a timely manner.
Overview
10
10
years of professional experience
Work History
Optometry Technician
Advanced Family Eyecare
2022.07 - Current
Assist doctors in physical workup of patients
Perform crucial tests for eye diseases and problems
Assist in scheduling of appointments along with answering telephones
Assist in insurance verification and calculations for patient pricing
Maintain medical equipment and an organized work space
Assist with managerial billing paperwork
HR Assistant
Northside Veterinary Hospital
2017.12 - 2022.04
Trained and recruited new employees
Supported daily operations of a veterinary hospital
Mentored employees through personal and professional issues
-Reception/ Veterinary assistant duties
Welcomed 20-30 people daily
Coordinated check in, check out while handling a busy 2 line phone system
Maintained a clean and organized work station and lobby
Documented owner and patient information accordingly
Collected samples, vitals, bandaged wounds, administered injections and oral medications
Title Clerk
Auto Gaurantee
2015.07 - 2017.05
Managed a busy telephone system while warmly welcoming customers into the building and directing them accordingly.
Collected all paperwork needed for title processing
Independently worked while verifying customer insurance