April Imwalle
Sidney,OH
Summary
Successful at taking an AI class for live stock
Breeding and delivery of live stock
Overview
11
11
years of professional experience
1
1
Certification
Work History
Optometry Technician
Eyecare Associates
04.2025 - Current
- Maintained and updated electronic patient files, complying with confidentiality regulations such as Area of certification.
- Trained first-time contact wearers on insertion and removal of lenses.
- Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
- Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
- Provided support in the dispensing area, ensuring timely delivery of eyeglasses and contact lenses.
- Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.
- Supported optometrists with administering eye exams, leading to better patient outcomes.
- Educated patients on proper contact lens care, reducing instances of complications or infections.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for patients.
- Ensured accurate measurements were recorded during frame fittings to guarantee a comfortable fit for all customers.
- Performed pretesting tasks for optical patients such as non-contact tonometry and optical coherence tomography.
- Assisted patients in selecting eyewear, ensuring optimal fit and visual comfort.
- Handled vision insurance claims, processing patient accounts using Software.
- Improved patient satisfaction by providing thorough pre-testing and efficient optical services.
- Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
- Maintained detailed knowledge of eyeglass frames, contact lens types and eye care solutions.
- Increased accuracy in diagnostic results by maintaining clean and calibrated equipment.
STNA/CNA
HERITAGE CENTER
11.2021 - 04.2024
- Electronic charting, vital signs, and helping residents with adl
- Assisted with patient transfer and ambulation.
- Kept accurate records of patients' care, condition, and progress.
- Assisted patients in daily activities, promoting their independence and dignity.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
STNA/CNA
DOROTHY LOVE
01.2014 - 11.2021
- Helping residents with their daily living
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Safely transported patients throughout the facility using proper transfer techniques and equipment.
- Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
- Administered basic first aid when necessary, prioritizing patient well-being above all else.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
Education
None - General
Sidney High School
Sidney, OH06.2000
Skills
- Computer charting (5 years)
- Customer Service
- Vital Signs
- Caregiving
- Dementia Care
- Nursing
- Cleaning Experience
- Laundry
- Alzheimer’s Care
- Patient Care
- Senior Care
- Hospice Care
- Memory Care
- Infection Control Training
- Ocular motility testing
- Visual field testing
- Medical record management
- Optical dispensing
- Eyewear adjustment
- Color vision testing
- Retinal imaging
- Instrument maintenance
- Ophthalmic measurements
- Infection control procedures
- Contact lens fitting
- Paperwork management
- Patient recordkeeping
- Appointment scheduling
- Insurance billing
- Patient testing
- Payment collection
- Appointment setting
- Customer education
- Insurance processing
- Chart preparation
- Glasses repair
- Insurance preauthorization
- Eyewear advising
- Teamwork
- Customer service
- Time management
- Attention to detail
- Multitasking
Certification
- Stna
- September 2000 to November 2023
- CNA
Timeline
Optometry Technician
Eyecare Associates
04.2025 - Current
STNA/CNA
HERITAGE CENTER
11.2021 - 04.2024
STNA/CNA
DOROTHY LOVE
01.2014 - 11.2021
None - General
Sidney High School