Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Imwalle

Sidney,OH

Summary

Successful at taking an AI class for live stock

Breeding and delivery of live stock

Overview

11
11
years of professional experience
1
1
Certification

Work History

Optometry Technician

Eyecare Associates
04.2025 - Current
  • Maintained and updated electronic patient files, complying with confidentiality regulations such as Area of certification.
  • Trained first-time contact wearers on insertion and removal of lenses.
  • Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
  • Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
  • Provided support in the dispensing area, ensuring timely delivery of eyeglasses and contact lenses.
  • Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.
  • Supported optometrists with administering eye exams, leading to better patient outcomes.
  • Educated patients on proper contact lens care, reducing instances of complications or infections.
  • Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for patients.
  • Ensured accurate measurements were recorded during frame fittings to guarantee a comfortable fit for all customers.
  • Performed pretesting tasks for optical patients such as non-contact tonometry and optical coherence tomography.
  • Assisted patients in selecting eyewear, ensuring optimal fit and visual comfort.
  • Handled vision insurance claims, processing patient accounts using Software.
  • Improved patient satisfaction by providing thorough pre-testing and efficient optical services.
  • Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
  • Maintained detailed knowledge of eyeglass frames, contact lens types and eye care solutions.
  • Increased accuracy in diagnostic results by maintaining clean and calibrated equipment.

STNA/CNA

HERITAGE CENTER
11.2021 - 04.2024
  • Electronic charting, vital signs, and helping residents with adl
  • Assisted with patient transfer and ambulation.
  • Kept accurate records of patients' care, condition, and progress.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

STNA/CNA

DOROTHY LOVE
01.2014 - 11.2021
  • Helping residents with their daily living
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Administered basic first aid when necessary, prioritizing patient well-being above all else.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.

Education

None - General

Sidney High School
Sidney, OH
06.2000

Skills

  • Computer charting (5 years)
  • Customer Service
  • Vital Signs
  • Caregiving
  • Dementia Care
  • Nursing
  • Cleaning Experience
  • Laundry
  • Alzheimer’s Care
  • Patient Care
  • Senior Care
  • Hospice Care
  • Memory Care
  • Infection Control Training
  • Ocular motility testing
  • Visual field testing
  • Medical record management
  • Optical dispensing
  • Eyewear adjustment
  • Color vision testing
  • Retinal imaging
  • Instrument maintenance
  • Ophthalmic measurements
  • Infection control procedures
  • Contact lens fitting
  • Paperwork management
  • Patient recordkeeping
  • Appointment scheduling
  • Insurance billing
  • Patient testing
  • Payment collection
  • Appointment setting
  • Customer education
  • Insurance processing
  • Chart preparation
  • Glasses repair
  • Insurance preauthorization
  • Eyewear advising
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking

Certification

  • Stna
  • September 2000 to November 2023
  • CNA

Timeline

Optometry Technician

Eyecare Associates
04.2025 - Current

STNA/CNA

HERITAGE CENTER
11.2021 - 04.2024

STNA/CNA

DOROTHY LOVE
01.2014 - 11.2021

None - General

Sidney High School

Similar Profiles

CREATE PROFILE
April Imwalle